{"id":20867,"date":"2021-01-15T13:51:38","date_gmt":"2021-01-15T16:51:38","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/sefaz\/?p=20867"},"modified":"2021-01-15T14:03:19","modified_gmt":"2021-01-15T17:03:19","slug":"plantao-fiscal-realizou-mais-de-169-mil-atendimentos-em-2020","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/sefaz\/2021\/01\/15\/plantao-fiscal-realizou-mais-de-169-mil-atendimentos-em-2020\/","title":{"rendered":"Plant\u00e3o Fiscal realizou mais de 169 mil atendimentos em 2020"},"content":{"rendered":"

\"\"<\/p>\n

Um total de 169.649 cidad\u00e3os foram atendidos, em 2020, pelo Plant\u00e3o Fiscal da Secretaria da Fazenda do Cear\u00e1 (Sefaz-CE). Por meio do telefone (85) 3108 -2200, pelo e-mail plantaofiscal@sefaz.ce.gov.br e pelo chatbot, o Assistente Virtual no site da Sefaz, os cidad\u00e3os tiraram d\u00favidas sobre quest\u00f5es tribut\u00e1rias e solicitaram informa\u00e7\u00f5es sobre os diversos servi\u00e7os oferecidos pelo \u00f3rg\u00e3o.<\/p>\n

De janeiro a dezembro de 2020, foi registrada uma m\u00e9dia mensal de 11,6 mil liga\u00e7\u00f5es, 2,3 mil e-mails e 166 atendimentos no chatbot, que foi lan\u00e7ado em julho do ano passado. D\u00favidas sobre o Programa de Recupera\u00e7\u00e3o Fiscal (Refis), Imposto sobre Transmiss\u00e3o Causa Mortis e Doa\u00e7\u00e3o \u2013 ITCD, regime de substitui\u00e7\u00e3o tribut\u00e1ria, da autorregulariza\u00e7\u00e3o dos contribuintes do Simples Nacional e do pagamento do Imposto sobre a Propriedade de Ve\u00edculos Automotores (IPVA) estiveram entre os assuntos mais demandados \u00e0 equipe do plant\u00e3o fiscal, que \u00e9 composta por 13 servidores e 14 colaboradores terceirizados.<\/p>\n

A supervisora do N\u00facleo do Plant\u00e3o Fiscal, Patr\u00edcia Patr\u00edcio, destaca que os canais facilitaram o acesso \u00e0s informa\u00e7\u00f5es no per\u00edodo de pandemia. Ela observa ainda que o servi\u00e7o contribui para o fortalecimento da rela\u00e7\u00e3o Fisco-contribuinte. \u201cO Plant\u00e3o Fiscal realizou atendimentos para contribuintes, contadores, advogados, pessoas f\u00edsicas e servidores referente a d\u00favidas de legisla\u00e7\u00e3o tribut\u00e1ria, sistemas e procedimentos. Este foi um meio fundamental, principalmente, durante o per\u00edodo de pandemia, mantendo sempre o cidad\u00e3o informado\u201d, ressalta.<\/p>\n

O Plant\u00e3o Fiscal funciona de segunda a sexta, das 9 horas \u00e0s 15 horas. O Assistente Virtual funciona diariamente, durante 24 horas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Um total de 169.649 cidad\u00e3os foram atendidos, em 2020, pelo Plant\u00e3o Fiscal da Secretaria da Fazenda do Cear\u00e1 (Sefaz-CE). Por meio do telefone (85) 3108 -2200, pelo e-mail plantaofiscal@sefaz.ce.gov.br e pelo chatbot, o Assistente Virtual no site da Sefaz, os cidad\u00e3os tiraram d\u00favidas sobre quest\u00f5es tribut\u00e1rias e solicitaram informa\u00e7\u00f5es sobre os diversos servi\u00e7os oferecidos pelo […]<\/p>\n","protected":false},"author":487,"featured_media":20868,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-20867","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"acf":[],"yoast_head":"\nPlant\u00e3o Fiscal realizou mais de 169 mil atendimentos em 2020 - SEFAZ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/sefaz\/2021\/01\/15\/plantao-fiscal-realizou-mais-de-169-mil-atendimentos-em-2020\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plant\u00e3o Fiscal realizou mais de 169 mil atendimentos em 2020 - SEFAZ\" \/>\n<meta property=\"og:description\" content=\"Um total de 169.649 cidad\u00e3os foram atendidos, em 2020, pelo Plant\u00e3o Fiscal da Secretaria da Fazenda do Cear\u00e1 (Sefaz-CE). 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