{"id":18274,"date":"2020-04-24T17:35:01","date_gmt":"2020-04-24T20:35:01","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/sefaz\/?p=18274"},"modified":"2020-04-24T18:38:13","modified_gmt":"2020-04-24T21:38:13","slug":"sefaz-realiza-cerca-de-40-mil-atendimentos-a-distancia-durante-a-pandemia","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/sefaz\/2020\/04\/24\/sefaz-realiza-cerca-de-40-mil-atendimentos-a-distancia-durante-a-pandemia\/","title":{"rendered":"Sefaz realiza cerca de 40 mil atendimentos a dist\u00e2ncia durante a pandemia"},"content":{"rendered":"

\"\"<\/p>\n

A Secretaria da Fazenda do Cear\u00e1 (Sefaz-CE) tem buscado fortalecer o atendimento \u00e0 popula\u00e7\u00e3o nesta quarentena contra o coronav\u00edrus, em que as atividades presenciais do \u00f3rg\u00e3o foram suspensas, com exce\u00e7\u00e3o dos postos fiscais.<\/p>\n

Do dia 23 de mar\u00e7o – data em que a Sefaz iniciou o home office – at\u00e9\u00a0essa quinta-feira (23\/04), foram realizados cerca de 40 mil atendimentos a dist\u00e2ncia, via telefone e emails. A institui\u00e7\u00e3o tamb\u00e9m ampliou a oferta de servi\u00e7os digitais, com o objetivo de proporcionar mais agilidade e comodidade para os contribuintes.<\/p>\n

Para garantir a continuidade dos servi\u00e7os p\u00fablicos, uma estrutura foi montada para permitir o teletrabalho. A dist\u00e2ncia, os servidores resolvem quest\u00f5es relacionadas a credenciamentos, parcelamento e isen\u00e7\u00e3o de impostos, emiss\u00e3o e cancelamento de notas fiscais, impugna\u00e7\u00e3o de d\u00e9bitos inscritos na D\u00edvida Ativa, entre outras.<\/p>\n

A equipe do Fisco estadual tamb\u00e9m oferece suporte t\u00e9cnico para procedimentos envolvendo o M\u00f3dulo Fiscal Eletr\u00f4nico e d\u00e1 orienta\u00e7\u00f5es sobre o tr\u00e2nsito de mercadorias, a\u00e7\u00f5es fiscais e processos em tramita\u00e7\u00e3o no Contencioso Administrativo Tribut\u00e1rio – atualmente com prazos suspensos.<\/p>\n

A secret\u00e1ria da Fazenda, Fernanda Pacobahyba, disse que, neste momento em que as pessoas precisam ficar em casa para evitar o cont\u00e1gio pela Covid-19, a Sefaz est\u00e1 concentrando esfor\u00e7os para atender os contribuintes da melhor forma poss\u00edvel.<\/p>\n

“A Sefaz j\u00e1 vinha num movimento de virtualiza\u00e7\u00e3o dos seus processos.\u00a0 Com a pandemia, precisamos acelerar alguns passos, ampliar servi\u00e7os, investir mais em tecnologia. Tudo isso para refor\u00e7ar a parceria com os nossos contribuintes e fortalecer nosso relacionamento com a sociedade “, ressaltou Fernanda.<\/p>\n

Confira os canais de atendimento da Secretaria da Fazenda durante a quarentena:<\/p>\n

\"\"\u00a0\u00a0\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

A Secretaria da Fazenda do Cear\u00e1 (Sefaz-CE) tem buscado fortalecer o atendimento \u00e0 popula\u00e7\u00e3o nesta quarentena contra o coronav\u00edrus, em que as atividades presenciais do \u00f3rg\u00e3o foram suspensas, com exce\u00e7\u00e3o dos postos fiscais. Do dia 23 de mar\u00e7o – data em que a Sefaz iniciou o home office – at\u00e9\u00a0essa quinta-feira (23\/04), foram realizados cerca […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[304,8],"tags":[321,112,113],"class_list":["post-18274","post","type-post","status-publish","format-standard","hentry","category-coronavirus-covid-19","category-noticias","tag-atendimento","tag-sefazce","tag-sefazsimplifica"],"acf":[],"yoast_head":"\nSefaz realiza cerca de 40 mil atendimentos a dist\u00e2ncia durante a pandemia - SEFAZ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/sefaz\/2020\/04\/24\/sefaz-realiza-cerca-de-40-mil-atendimentos-a-distancia-durante-a-pandemia\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sefaz realiza cerca de 40 mil atendimentos a dist\u00e2ncia durante a pandemia - SEFAZ\" \/>\n<meta property=\"og:description\" content=\"A Secretaria da Fazenda do Cear\u00e1 (Sefaz-CE) tem buscado fortalecer o atendimento \u00e0 popula\u00e7\u00e3o nesta quarentena contra o coronav\u00edrus, em que as atividades presenciais do \u00f3rg\u00e3o foram suspensas, com exce\u00e7\u00e3o dos postos fiscais. 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