{"id":377,"date":"2009-07-01T18:25:37","date_gmt":"2009-07-01T21:25:37","guid":{"rendered":"http:\/\/www.hsmm.ce.gov.br\/2009\/07\/01\/ouvidoria-hsmm-2\/"},"modified":"2009-07-01T18:25:37","modified_gmt":"2009-07-01T21:25:37","slug":"ouvidoria-hsmm-2","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/hsm\/2009\/07\/01\/ouvidoria-hsmm-2\/","title":{"rendered":"Ouvidoria HSM"},"content":{"rendered":"<p> \tA Ouvidoria do Hospital de Sa\u00fade Mental Professor Frota Pinto &#8211; HSM estabelece um canal de comunica\u00e7\u00e3o, enquanto procura acompanhar mais de perto o grau de satisfa\u00e7\u00e3o, avaliando atrav\u00e9s das manifesta\u00e7\u00f5es a qualidade do atendimento; sequencia\u00e7\u00f5es falicitadoras; estuda casos singulares que merecem uma a\u00e7\u00e3o espec\u00edfica; e contribui para que os direitos do cidad\u00e3o sejam cumpridos.<\/p>\n<p> \tA Ouvidoria recebe e avalia as reclama\u00e7\u00f5es e as sugest\u00f5es dos usu\u00e1rios, encaminha as informa\u00e7\u00f5es aos setores competentes para atendimento, acompanha as provid\u00eancias adotadas, cobra solu\u00e7\u00f5es e mant\u00eam o usu\u00e1rio informado.<\/p>\n<p> \tCom o atendimento, em m\u00e9dia, de 110 pessoas\/m\u00eas, a Ouvidoria funciona das 8 \u00e0s 16 horas e, nos demais dias, os usu\u00e1rios t\u00eam a disposi\u00e7\u00e3o 6 caixas de sugest\u00e3o localizadas em pontos estrat\u00e9gicos e o Al\u00f4 Sa\u00fade que atende 24 horas pelo n\u00famero <strong>155<\/strong>.<\/p>\n<p> \tOuvidora<br \/> \tMaria Concei\u00e7\u00e3o A. Aguiar<br \/> \t\u00a0<\/p>\n<p> \t\u00a0<\/p>\n<p> \t\u00a0<\/p>\n<p> \t\u00a0<\/p>\n<p> \t\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria do Hospital de Sa\u00fade Mental Professor Frota Pinto &#8211; HSM estabelece um canal de comunica\u00e7\u00e3o, enquanto procura acompanhar mais de perto o grau de satisfa\u00e7\u00e3o, avaliando atrav\u00e9s das manifesta\u00e7\u00f5es a qualidade do atendimento; sequencia\u00e7\u00f5es falicitadoras; estuda casos singulares que merecem uma a\u00e7\u00e3o espec\u00edfica; e contribui para que os direitos do cidad\u00e3o sejam cumpridos. [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-377","post","type-post","status-publish","format-standard","hentry","category-principal-principal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria HSM - HSM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/hsm\/2009\/07\/01\/ouvidoria-hsmm-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria HSM - HSM\" \/>\n<meta property=\"og:description\" content=\"A Ouvidoria do Hospital de Sa\u00fade Mental Professor Frota Pinto &#8211; HSM estabelece um canal de comunica\u00e7\u00e3o, enquanto procura acompanhar mais de perto o grau de satisfa\u00e7\u00e3o, avaliando atrav\u00e9s das manifesta\u00e7\u00f5es a qualidade do atendimento; sequencia\u00e7\u00f5es falicitadoras; estuda casos singulares que merecem uma a\u00e7\u00e3o espec\u00edfica; e contribui para que os direitos do cidad\u00e3o sejam cumpridos. 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