{"id":115184,"date":"2023-04-10T08:39:08","date_gmt":"2023-04-10T11:39:08","guid":{"rendered":"https:\/\/www.detran.ce.gov.br\/?p=14032"},"modified":"2023-04-10T09:09:26","modified_gmt":"2023-04-10T12:09:26","slug":"detran-ce-inicia-implantacao-do-balcao-digital-para-otimizar-acesso-de-usuarios-a-servicos-do-orgao","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/detran\/2023\/04\/10\/detran-ce-inicia-implantacao-do-balcao-digital-para-otimizar-acesso-de-usuarios-a-servicos-do-orgao\/","title":{"rendered":"Detran-CE inicia implanta\u00e7\u00e3o do \u2018Balc\u00e3o Digital\u2019 para otimizar acesso de usu\u00e1rios a servi\u00e7os do \u00f3rg\u00e3o"},"content":{"rendered":"
Texto: Irailton Menezes\/Ascom Detran-CE
\nFotos: Natinho Rodrigues\/Ascom Detran-CE<\/h6>\n

\"\"<\/p>\n

O Departamento Estadual de Tr\u00e2nsito do Cear\u00e1 (Detran-CE) iniciou, na segunda quinzena de mar\u00e7o, a implanta\u00e7\u00e3o de mais uma ferramenta virtual para dar mais comodidade aos usu\u00e1rios do \u00f3rg\u00e3o; o \u2018Balc\u00e3o Digital\u2019. O objetivo \u00e9 facilitar o acesso de usu\u00e1rios que s\u00e3o propriet\u00e1rios de ve\u00edculos a v\u00e1rios servi\u00e7os, de forma r\u00e1pida e segura, sem a necessidade de se deslocar a uma das unidades do Detran-CE.<\/p>\n

Para ativar e ter acesso \u00e0 ferramenta digital, que pode ser utilizada pelo celular ou computador, basta o usu\u00e1rio comparecer a um dos postos do Detran-CE e solicitar a autoriza\u00e7\u00e3o para um servidor ou colaborador no momento do atendimento presencial, atrav\u00e9s de um e-mail cadastrado e captura de imagem facial, dando mais seguran\u00e7a ao processo.<\/p>\n

Em seguida, ser\u00e1 disponibilizado um Token (c\u00f3digo espec\u00edfico), para que o usu\u00e1rio tenha acesso, atrav\u00e9s do e-mail cadastrado, a servi\u00e7os como: altera\u00e7\u00e3o de endere\u00e7o, Certificado de Registro e Licenciamento de Ve\u00edculo (CRLV-e) atualizado, emplacamento, transfer\u00eancia, entre outros.<\/p>\n

Assim, ap\u00f3s o atendimento presencial no posto do Detran, o usu\u00e1rio poder\u00e1 receber, por exemplo, o CRLV-e atrav\u00e9s do seu e-mail, acompanhando a libera\u00e7\u00e3o do documento atrav\u00e9s do aplicativo https:\/\/balcao.detran.ce.gov.br\/balcao\/site<\/a>, sem precisar se dirigir ao posto de atendimento.<\/p>\n

Outro servi\u00e7o que se torna simplificado no balc\u00e3o digital \u00e9 a vistoria veicular, que antes era feita manualmente e, agora, passa a ser realizada atrav\u00e9s do aplicativo, com captura de imagem da numera\u00e7\u00e3o do motor, chassi e do pr\u00f3prio ve\u00edculo, oferecendo maior seguran\u00e7a ao servi\u00e7o.<\/p>\n

SATISFA\u00c7\u00c3O<\/strong><\/p>\n

A usu\u00e1ria Maria Barbosa foi uma das primeiras usu\u00e1rias que aderiu ao novo sistema e aprovou a iniciativa ao precisar baixar o CRLV-e. \u201cEstou muito feliz por ver que a comodidade do cidad\u00e3o \u00e9 uma prioridade para o Detran do Cear\u00e1, especialmente com a cria\u00e7\u00e3o do balc\u00e3o digital. Agrade\u00e7o a todos os envolvidos pelo excelente atendimento prestado e pela dedica\u00e7\u00e3o em tornar o processo de atendimento mais eficiente e amig\u00e1vel\u201d, disse.<\/p>\n

O \u2018Balc\u00e3o Digital\u2019 j\u00e1 est\u00e1 implantado e dispon\u00edvel, inicialmente, nos postos do Detran-CE em Fortaleza, localizados nos shoppings Riomar Fortaleza, Iguatemi Bosque e Benfica, al\u00e9m da unidade do \u00f3rg\u00e3o estadual de tr\u00e2nsito no bairro S\u00e3o Gerardo. A ferramenta virtual ser\u00e1 estendido, de forma gradativa, no decorrer deste ano, nas demais unidades da capital, sedes regionais e postos do Detran-CE, espalhados pelo interior do Cear\u00e1.<\/p>\n","protected":false},"excerpt":{"rendered":"

Texto: Irailton Menezes\/Ascom Detran-CE Fotos: Natinho Rodrigues\/Ascom Detran-CE O Departamento Estadual de Tr\u00e2nsito do Cear\u00e1 (Detran-CE) iniciou, na segunda quinzena de mar\u00e7o, a implanta\u00e7\u00e3o de mais uma ferramenta virtual para dar mais comodidade aos usu\u00e1rios do \u00f3rg\u00e3o; o \u2018Balc\u00e3o Digital\u2019. O objetivo \u00e9 facilitar o acesso de usu\u00e1rios que s\u00e3o propriet\u00e1rios de ve\u00edculos a v\u00e1rios […]<\/p>\n","protected":false},"author":11,"featured_media":115194,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[100065,100125],"tags":[],"class_list":["post-115184","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias","category-manchetes"],"acf":[],"yoast_head":"\nDetran-CE inicia implanta\u00e7\u00e3o do \u2018Balc\u00e3o Digital\u2019 para otimizar acesso de usu\u00e1rios a servi\u00e7os do \u00f3rg\u00e3o - Departamento Estadual de Tr\u00e2nsito<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Detran-CE inicia implanta\u00e7\u00e3o do \u2018Balc\u00e3o Digital\u2019 para otimizar acesso de usu\u00e1rios a servi\u00e7os do \u00f3rg\u00e3o - Departamento Estadual de Tr\u00e2nsito\" \/>\n<meta property=\"og:description\" content=\"Texto: Irailton Menezes\/Ascom Detran-CE Fotos: Natinho Rodrigues\/Ascom Detran-CE O Departamento Estadual de Tr\u00e2nsito do Cear\u00e1 (Detran-CE) iniciou, na segunda quinzena de mar\u00e7o, a implanta\u00e7\u00e3o de mais uma ferramenta virtual para dar mais comodidade aos usu\u00e1rios do \u00f3rg\u00e3o; o \u2018Balc\u00e3o Digital\u2019. 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