Portaria n\u00ba 97\/2020.<\/a><\/p>\nNesta quarta-feira (10), a Coordenadoria de Ouvidoria visitou presencialmente a Secretaria da Prote\u00e7\u00e3o Animal (SEPA) e a Secretaria da Pesca e Aquicultura (SPA).<\/p>\n
![\"\"](\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/01\/Banner-siteintranet-Janeiro-775x485-1.png\")
<\/p>\n
Crit\u00e9rios de Avalia\u00e7\u00e3o<\/h4>\n
A Avalia\u00e7\u00e3o de Desempenho das Ouvidorias Setoriais se baseia em vari\u00e1veis quantitativas e qualitativas entre as quais est\u00e3o:<\/p>\n
– Boas Pr\u00e1ticas de Ouvidoria\/Controle Social;<\/p>\n
– Relat\u00f3rio da Ouvidoria Setorial;<\/p>\n
– Resolubilidade das Manifesta\u00e7\u00f5es;<\/p>\n
– Participa\u00e7\u00e3o nas Reuni\u00f5es da Rede de Fomento ao Controle Social;<\/p>\n
– \u00cdndice de Satisfa\u00e7\u00e3o dos Usu\u00e1rios com a Ouvidoria Setorial;<\/p>\n
– Identifica\u00e7\u00e3o Visual e Divulga\u00e7\u00e3o dos Contatos da Ouvidoria;<\/p>\n","protected":false},"excerpt":{"rendered":"
At\u00e9 o dia 25 de janeiro, a equipe da Coordenadoria de Ouvidoria ir\u00e1 realizar encontros virtuais e presenciais com as 67 ouvidorias setoriais do estado Com foco na melhoria do servi\u00e7o de ouvidoria para os cidad\u00e3os cearenses, a Controladoria e Ouvidoria Geral do Estado (CGE) realiza neste m\u00eas de janeiro encontros virtuais e presenciais com […]<\/p>\n","protected":false},"author":80,"featured_media":87733,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[141],"tags":[],"class_list":["post-87774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ouvidoria-2"],"acf":[],"yoast_head":"\n
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<\/p>\n