{"id":86377,"date":"2023-08-11T11:18:44","date_gmt":"2023-08-11T14:18:44","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?p=86377"},"modified":"2023-08-11T11:20:46","modified_gmt":"2023-08-11T14:20:46","slug":"cge-celebra-os-15-anos-da-central-de-atendimento-155-em-caninde","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2023\/08\/11\/cge-celebra-os-15-anos-da-central-de-atendimento-155-em-caninde\/","title":{"rendered":"CGE celebra os 15 anos da Central de Atendimento 155 em Canind\u00e9"},"content":{"rendered":"<p style=\"text-align: justify\"><em>Na ocasi\u00e3o, tamb\u00e9m foram realizadas homenagens \u00e0s teleatendentes destaque no ano de 2022<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-86379\" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-1.jpg\" alt=\"\" width=\"775\" height=\"485\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-1.jpg 775w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-1-600x375.jpg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-1-768x481.jpg 768w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" \/><\/p>\n<p style=\"text-align: justify\">A Controladoria e Ouvidoria Geral do Estado (CGE) comemorou, na tarde da \u00faltima quinta-feira (11), os 15 anos de cria\u00e7\u00e3o da Central de Atendimento 155 em Canind\u00e9. Os profissionais que atuam no call center tamb\u00e9m foram homenageados pelo Dia do Teleatendente.<\/p>\n<p style=\"text-align: justify\">O momento contou com a participa\u00e7\u00e3o do secret\u00e1rio de Estado Chefe da CGE, Alo\u00edsio Carvalho, do secret\u00e1rio executivo de Planejamento e Gest\u00e3o Interna, Marcelo Monteiro, e de parte do corpo t\u00e9cnico da Coordenadoria de Ouvidoria do \u00f3rg\u00e3o, respons\u00e1vel por gerenciar as atividades da Central.<\/p>\n<p style=\"text-align: justify\">Na ocasi\u00e3o, foram entregues certificados de reconhecimento \u00e0s teleatendentes que mais se destacaram em 2022, de acordo com dados divulgados por meio dos relat\u00f3rios gerenciais da Plataforma Cear\u00e1 Transparente, Sistema de Qualidade no Atendimento da Ouvidoria (SQAO) e do Sistema de Supervis\u00e3o da Central 155.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-86381\" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Entrega-de-certificados-site.jpg\" alt=\"\" width=\"769\" height=\"481\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Entrega-de-certificados-site.jpg 775w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Entrega-de-certificados-site-600x375.jpg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Entrega-de-certificados-site-768x481.jpg 768w\" sizes=\"auto, (max-width: 769px) 100vw, 769px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-86380\" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-2.jpg\" alt=\"\" width=\"774\" height=\"484\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-2.jpg 775w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-2-600x375.jpg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/08\/Banner-site-2-768x481.jpg 768w\" sizes=\"auto, (max-width: 774px) 100vw, 774px\" \/><\/p>\n<h3 style=\"text-align: justify\"><strong>Saiba mais<\/strong><\/h3>\n<p style=\"text-align: justify\">A Central de Atendimento 155 foi criada em janeiro de 2008, com o objetivo de universalizar o acesso ao servi\u00e7o de Ouvidoria do Estado e permitir que o cidad\u00e3o manifestasse sua opini\u00e3o sobre a administra\u00e7\u00e3o p\u00fablica estadual.<\/p>\n<p style=\"text-align: justify\">Sediado no munic\u00edpio de Canind\u00e9, a 130 quil\u00f4metros de Fortaleza, o <em>call center<\/em> conta com uma equipe composta por 28 funcion\u00e1rios que atuam das 07h \u00e0s 20h, dividido em turnos de dois hor\u00e1rios, para melhor atender ao cidad\u00e3o cearense, garantindo o exerc\u00edcio de sua cidadania.<\/p>\n<h4 class=\"Card Informativo BgBranco\" style=\"text-align: justify\"><strong>Central de Atendimento Telef\u00f4nico 155<\/strong><br \/>\n<strong>Hor\u00e1rio de Atendimento:<\/strong> segunda a sexta-feira das 7h \u00e0s 20h<br \/>\n<strong>Telefone:<\/strong> 155 (liga\u00e7\u00e3o gratuita)<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Na ocasi\u00e3o, tamb\u00e9m foram realizadas homenagens \u00e0s teleatendentes destaque no ano de 2022 A Controladoria e Ouvidoria Geral do Estado (CGE) comemorou, na tarde da \u00faltima quinta-feira (11), os 15 anos de cria\u00e7\u00e3o da Central de Atendimento 155 em Canind\u00e9. Os profissionais que atuam no call center tamb\u00e9m foram homenageados pelo Dia do Teleatendente. O [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":86379,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[131],"tags":[],"class_list":["post-86377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-central-155"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CGE celebra os 15 anos da Central de Atendimento 155 em Canind\u00e9 - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2023\/08\/11\/cge-celebra-os-15-anos-da-central-de-atendimento-155-em-caninde\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE celebra os 15 anos da Central de Atendimento 155 em Canind\u00e9 - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"Na ocasi\u00e3o, tamb\u00e9m foram realizadas homenagens \u00e0s teleatendentes destaque no ano de 2022 A Controladoria e Ouvidoria Geral do Estado (CGE) comemorou, na tarde da \u00faltima quinta-feira (11), os 15 anos de cria\u00e7\u00e3o da Central de Atendimento 155 em Canind\u00e9. 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