{"id":86161,"date":"2023-07-17T11:31:16","date_gmt":"2023-07-17T14:31:16","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?p=86161"},"modified":"2023-07-17T11:56:26","modified_gmt":"2023-07-17T14:56:26","slug":"cge-inicia-quinta-turma-da-certificacao-em-ouvidoria-2023","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2023\/07\/17\/cge-inicia-quinta-turma-da-certificacao-em-ouvidoria-2023\/","title":{"rendered":"CGE inicia quinta turma da Certifica\u00e7\u00e3o em Ouvidoria 2023"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-86163 \" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-600x375.jpg\" alt=\"\" width=\"765\" height=\"478\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-600x375.jpg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-768x481.jpg 768w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria.jpg 775w\" sizes=\"auto, (max-width: 765px) 100vw, 765px\" \/><\/p>\n<p style=\"text-align: justify\"><em>A capacita\u00e7\u00e3o conta com a participa\u00e7\u00e3o dos novos ouvidores do Estado e de representantes das Assessorias de Controle Interno e Ouvidoria do Poder Executivo<\/em><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: justify\">A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) est\u00e1 iniciando, nesta segunda-feira (17), o primeiro m\u00f3dulo da Certifica\u00e7\u00e3o em Ouvidoria 2023, realizada em parceria com a Rede Ouvir Cear\u00e1 e a Escola de Gest\u00e3o P\u00fablica do Estado (EGP). Esteve presente na abertura do m\u00f3dulo o secret\u00e1rio executivo da CGE, Marconi Lemos.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-86164 \" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-2-600x375.jpg\" alt=\"\" width=\"797\" height=\"498\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-2-600x375.jpg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-2-768x481.jpg 768w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/07\/Banner-Curso-de-Certificacao-em-Ouvidoria-2.jpg 775w\" sizes=\"auto, (max-width: 797px) 100vw, 797px\" \/><\/p>\n<p style=\"text-align: justify\">A capacita\u00e7\u00e3o conta com a participa\u00e7\u00e3o dos novos ouvidores do Estado e de representantes das Assessorias de Controle Interno e Ouvidoria do Poder Executivo. O primeiro m\u00f3dulo da Certifica\u00e7\u00e3o acontece dos dias 17 a 21 de julho e traz como tema \u201cOuvidoria como Instrumento de Cidadania\u201d. A respons\u00e1vel por ministrar as aulas \u00e9 a orientadora da C\u00e9lula de Ouvidoria da CGE, Tha\u00eds Holanda.<\/p>\n<p style=\"text-align: justify\">A capacita\u00e7\u00e3o tem como objetivo promover conhecimentos sobre a atividade de Ouvidoria, orientando os profissionais quanto a legisla\u00e7\u00f5es, sistemas, procedimentos, redes de apoio e articula\u00e7\u00e3o com o controle interno.<\/p>\n<h4><span style=\"color: #066f32\"><strong>Conhe\u00e7a os m\u00f3dulos ministrados<\/strong><\/span><\/h4>\n<p>M\u00f3dulo I: Ouvidoria como Instrumento de Cidadania<\/p>\n<p>M\u00f3dulo II: \u00c9tica &amp; Ouvidoria -15h\/aula<\/p>\n<p>M\u00f3dulo III: Sistema de Controle Interno do Poder Executivo<\/p>\n<p>M\u00f3dulo IV: Transpar\u00eancia: Sistema P\u00fablico de Acesso \u00e0 Informa\u00e7\u00e3o -15h\/aula<\/p>\n<p>M\u00f3dulo V: Intelig\u00eancia Emocional com foco na Ouvidoria &#8211; 15h\/aula<\/p>\n<p>M\u00f3dulo VI: Ouvidoria como Instrumento de Gest\u00e3o &#8211; 15h\/aula<\/p>\n<p>M\u00f3dulo VII: Comunica\u00e7\u00e3o e sua Efetividade no Espa\u00e7o Laboral &#8211; 15h\/aula<\/p>\n<p>M\u00f3dulo VIII: Padroniza\u00e7\u00e3o do Processo de Ouvidoria &#8211; 15h\/aula<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A capacita\u00e7\u00e3o conta com a participa\u00e7\u00e3o dos novos ouvidores do Estado e de representantes das Assessorias de Controle Interno e Ouvidoria do Poder Executivo\u00a0 A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) est\u00e1 iniciando, nesta segunda-feira (17), o primeiro m\u00f3dulo da Certifica\u00e7\u00e3o em Ouvidoria 2023, realizada em parceria com a Rede Ouvir Cear\u00e1 [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":86163,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[141],"tags":[],"class_list":["post-86161","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ouvidoria-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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