{"id":81829,"date":"2021-10-26T14:21:51","date_gmt":"2021-10-26T17:21:51","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?p=81829"},"modified":"2021-10-26T14:26:47","modified_gmt":"2021-10-26T17:26:47","slug":"cge-se-prepara-para-auditoria-de-manutencao-na-norma-iso-9001","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2021\/10\/26\/cge-se-prepara-para-auditoria-de-manutencao-na-norma-iso-9001\/","title":{"rendered":"CGE se prepara para auditoria de manuten\u00e7\u00e3o na norma ISO 9001"},"content":{"rendered":"

O \u00f3rg\u00e3o realizou mais uma reuni\u00e3o de An\u00e1lise Cr\u00edtica do seu Sistema de Gest\u00e3o da Qualidade (SGQ) com a Dire\u00e7\u00e3o Superior<\/em><\/p>\n

\"\"<\/em><\/strong><\/p>\n

No ano em que completar\u00e1 11 anos de certifica\u00e7\u00e3o ISO 9001, selo de qualidade internacional, a Controladoria e Ouvidoria Geral do Estado (CGE) se prepara para mais um ciclo de certifica\u00e7\u00e3o na norma. O \u00f3rg\u00e3o realizou, nesta ter\u00e7a-feira (26), mais uma reuni\u00e3o de An\u00e1lise Cr\u00edtica do seu Sistema de Gest\u00e3o da Qualidade (SGQ) com a Dire\u00e7\u00e3o Superior. O objetivo do encontro, realizado anualmente, \u00e9 avaliar as a\u00e7\u00f5es no \u00e2mbito de seu SGQ durante o ano de 2021, e sua cont\u00ednua adequa\u00e7\u00e3o aos requisitos da NBR ISO 9001:2015.<\/p>\n

Entre os temas abordados na reuni\u00e3o est\u00e3o os Objetivos, Escopo e Pol\u00edtica da Qualidade, os resultados da Auditoria Interna 2021, a Pesquisa de Satisfa\u00e7\u00e3o realizada junto aos \u00f3rg\u00e3os e entidades estaduais e a realizada com servidores e colaboradores, o desempenho de processo e conformidade de servi\u00e7o, a situa\u00e7\u00e3o das a\u00e7\u00f5es corretivas e n\u00e3o conformidades, o acompanhamento das a\u00e7\u00f5es da An\u00e1lise Cr\u00edtica 2020, a efic\u00e1cia das a\u00e7\u00f5es tomadas para os riscos e oportunidades, as mudan\u00e7as que podem afetar o SGQ, as recomenda\u00e7\u00f5es para melhoria do sistema e a sufici\u00eancia de recursos.<\/p>\n

Nesse contexto, importante mencionar a altera\u00e7\u00e3o na Pol\u00edtica da Qualidade, que foi validada pela Dire\u00e7\u00e3o Superior da CGE.<\/p>\n

\n

Prestar servi\u00e7os de controladoria, auditoria, correi\u00e7\u00e3o, ouvidoria, transpar\u00eancia e \u00e9tica, atendendo aos requisitos aplic\u00e1veis com foco em:<\/em><\/p>\n<\/blockquote>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C<\/strong>ompromisso com a melhoria cont\u00ednua das pessoas e dos processos;<\/em><\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 G<\/strong>overnan\u00e7a com transpar\u00eancia, equidade e responsabilidade;<\/em><\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 E<\/strong>xcel\u00eancia no atendimento ao usu\u00e1rio.<\/em><\/p>\n

\"\"<\/h4>\n

<\/h4>\n

Auditoria Externa<\/strong><\/h4>\n

A auditoria externa do Sistema de Gest\u00e3o da Qualidade Auditoria Externa da Qualidade que ocorrer\u00e1 nos dias oito, nove e dez de novembro. O objetivo da auditoria externa \u00e9 verificar se o Sistema de Gest\u00e3o da Qualidade permanece atendendo aos requisitos da certifica\u00e7\u00e3o ISO 9001:2015. Este ano a CGE completar\u00e1 11 anos de certifica\u00e7\u00e3o na norma ISO 9001.<\/p>\n

Saiba Mais<\/strong><\/h4>\n

Em 2009 a CGE deu in\u00edcio ao desenvolvimento e implanta\u00e7\u00e3o do Sistema de Gest\u00e3o da Qualidade, previsto na norma ABNT NBR ISO 9001:2008, tendo recebido sua primeira certifica\u00e7\u00e3o em novembro de 2011. Com a certifica\u00e7\u00e3o, a CGE tornou-se o primeiro \u00f3rg\u00e3o da administra\u00e7\u00e3o p\u00fablica direta do pa\u00eds a ter todas as suas \u00e1reas certificadas. Avaliada em seus processos de melhoria cont\u00ednua, o \u00f3rg\u00e3o vem obtendo a revalida\u00e7\u00e3o da certifica\u00e7\u00e3o durante estes 11 anos.<\/p>\n","protected":false},"excerpt":{"rendered":"

O \u00f3rg\u00e3o realizou mais uma reuni\u00e3o de An\u00e1lise Cr\u00edtica do seu Sistema de Gest\u00e3o da Qualidade (SGQ) com a Dire\u00e7\u00e3o Superior No ano em que completar\u00e1 11 anos de certifica\u00e7\u00e3o ISO 9001, selo de qualidade internacional, a Controladoria e Ouvidoria Geral do Estado (CGE) se prepara para mais um ciclo de certifica\u00e7\u00e3o na norma. O […]<\/p>\n","protected":false},"author":80,"featured_media":81830,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[359],"tags":[],"class_list":["post-81829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sistema-de-gestao-da-qualidade-2"],"acf":[],"yoast_head":"\nCGE se prepara para auditoria de manuten\u00e7\u00e3o na norma ISO 9001 - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2021\/10\/26\/cge-se-prepara-para-auditoria-de-manutencao-na-norma-iso-9001\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE se prepara para auditoria de manuten\u00e7\u00e3o na norma ISO 9001 - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"O \u00f3rg\u00e3o realizou mais uma reuni\u00e3o de An\u00e1lise Cr\u00edtica do seu Sistema de Gest\u00e3o da Qualidade (SGQ) com a Dire\u00e7\u00e3o Superior No ano em que completar\u00e1 11 anos de certifica\u00e7\u00e3o ISO 9001, selo de qualidade internacional, a Controladoria e Ouvidoria Geral do Estado (CGE) se prepara para mais um ciclo de certifica\u00e7\u00e3o na norma. 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