{"id":81579,"date":"2021-09-20T14:26:58","date_gmt":"2021-09-20T17:26:58","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?p=81579"},"modified":"2021-09-20T14:26:58","modified_gmt":"2021-09-20T17:26:58","slug":"cge-inicia-oitavo-modulo-da-certificacao-em-ouvidoria-2021","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2021\/09\/20\/cge-inicia-oitavo-modulo-da-certificacao-em-ouvidoria-2021\/","title":{"rendered":"CGE inicia oitavo m\u00f3dulo da Certifica\u00e7\u00e3o em Ouvidoria 2021"},"content":{"rendered":"<p style=\"text-align: justify\"><em>A capacita\u00e7\u00e3o \u00e9 voltada para os ouvidores p\u00fablicos e profissionais que atuam nas Ouvidorias dos diversos poderes e entes part\u00edcipes da Rede Ouvir-CE<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-81580\" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/09\/banner-modulo-Camila-site.jpg\" alt=\"\" width=\"775\" height=\"485\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/09\/banner-modulo-Camila-site.jpg 775w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/09\/banner-modulo-Camila-site-600x375.jpg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/09\/banner-modulo-Camila-site-768x481.jpg 768w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" \/><\/p>\n<p style=\"text-align: justify\">Teve in\u00edcio nesta segunda-feira (20), o oitavo m\u00f3dulo do curso de Certifica\u00e7\u00e3o em Ouvidoria 2021. O m\u00f3dulo traz como tema a \u201cPadroniza\u00e7\u00e3o do Processo de Ouvidoria\u201d, propondo capacitar e certificar os profissionais que atuam nas ouvidorias p\u00fablicas do Cear\u00e1 e membros da Rede Ouvir, por meio da defini\u00e7\u00e3o de padr\u00f5es alinhados com a metodologia de gest\u00e3o por processos do Governo do Cear\u00e1.<\/p>\n<p style=\"text-align: justify\">O oitavo m\u00f3dulo da Certifica\u00e7\u00e3o segue at\u00e9 a sexta-feira (24) e \u00e9 ministrado pela analista de Processos na Secretaria do Planejamento e Gest\u00e3o do Estado do Cear\u00e1, lotada na Coordenadoria de Moderniza\u00e7\u00e3o da Gest\u00e3o do Estado, Camila Martins.<\/p>\n<p style=\"text-align: justify\">Ao longo do m\u00f3dulo, os profissionais conhecer\u00e3o um pouco mais sobre a metodologia de gest\u00e3o por processos do Governo do Estado do Cear\u00e1, sobre as ferramentas de Diagrama de Escopo e Interface de Processo (DEIP) e Fluxograma, al\u00e9m da defini\u00e7\u00e3o do DEIP de ouvidoria setorial e da defini\u00e7\u00e3o do fluxograma do processo de ouvidoria setorial utilizando modelagem de processos de neg\u00f3cio.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A capacita\u00e7\u00e3o \u00e9 voltada para os ouvidores p\u00fablicos e profissionais que atuam nas Ouvidorias dos diversos poderes e entes part\u00edcipes da Rede Ouvir-CE Teve in\u00edcio nesta segunda-feira (20), o oitavo m\u00f3dulo do curso de Certifica\u00e7\u00e3o em Ouvidoria 2021. O m\u00f3dulo traz como tema a \u201cPadroniza\u00e7\u00e3o do Processo de Ouvidoria\u201d, propondo capacitar e certificar os profissionais [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":81580,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[65],"tags":[161,83],"class_list":["post-81579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ouvidoria","tag-capacitacao","tag-ouvidoria"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CGE inicia oitavo m\u00f3dulo da Certifica\u00e7\u00e3o em Ouvidoria 2021 - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2021\/09\/20\/cge-inicia-oitavo-modulo-da-certificacao-em-ouvidoria-2021\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE inicia oitavo m\u00f3dulo da Certifica\u00e7\u00e3o em Ouvidoria 2021 - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"A capacita\u00e7\u00e3o \u00e9 voltada para os ouvidores p\u00fablicos e profissionais que atuam nas Ouvidorias dos diversos poderes e entes part\u00edcipes da Rede Ouvir-CE Teve in\u00edcio nesta segunda-feira (20), o oitavo m\u00f3dulo do curso de Certifica\u00e7\u00e3o em Ouvidoria 2021. 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