{"id":77897,"date":"2020-07-16T14:57:43","date_gmt":"2020-07-16T17:57:43","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?p=77897"},"modified":"2020-07-17T11:37:10","modified_gmt":"2020-07-17T14:37:10","slug":"cge-apresenta-os-numeros-de-ouvidoria-e-de-servico-de-informacao-ao-cidadao-do-orgao","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2020\/07\/16\/cge-apresenta-os-numeros-de-ouvidoria-e-de-servico-de-informacao-ao-cidadao-do-orgao\/","title":{"rendered":"CGE apresenta os n\u00fameros de Ouvidoria e de Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o do \u00f3rg\u00e3o"},"content":{"rendered":"

Os dados s\u00e3o referentes ao segundo trimestre deste ano, entre o per\u00edodo de 1\u00ba de abril a 30 de junho deste ano<\/em><\/p>\n

A Controladoria e Ouvidoria Geral do Estado (CGE) disponibiliza, nesta quinta-feira (16), seus dois boletins trimestrais de transpar\u00eancia, que trazem informa\u00e7\u00f5es da Ouvidoria Setorial<\/a> e do Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC)<\/a> do \u00f3rg\u00e3o. Os informativos registraram as manifesta\u00e7\u00f5es da setorial realizadas entre o per\u00edodo de 1\u00ba de abril a 30 de junho deste ano.<\/p>\n

Ouvidoria<\/h4>\n

Das 87 manifesta\u00e7\u00f5es de Ouvidoria recebidas pela CGE no segundo trimestre, 100% das manifesta\u00e7\u00f5es foram respondidas no prazo. Dessas demandas, 16 manifesta\u00e7\u00f5es foram respondidas no mesmo dia.<\/p>\n

O tempo m\u00e9dio de resposta das manifesta\u00e7\u00f5es da Ouvidoria Setorial foi reduzido de 5,55 para 4,45 dias, em rela\u00e7\u00e3o ao primeiro trimestre de 2020, o que possibilitou ao cidad\u00e3o receber as respostas com mais tempestividade.<\/p>\n

\"\"<\/p>\n

Acesso \u00e0 Informa\u00e7\u00e3o<\/h4>\n

Das 24 solicita\u00e7\u00f5es de informa\u00e7\u00e3o recebidas pela CGE no segundo trimestre, 100% dos pedidos foram respondidos no prazo. Foi registrado um aumento na classifica\u00e7\u00e3o no tipo de resposta \u2013 transpar\u00eancia passiva – em rela\u00e7\u00e3o ao 1\u00ba trimestre.<\/p>\n

O assunto mais demandado no per\u00edodo analisado foi \u201cEstrutura e Funcionamento do Comit\u00ea Setorial de Acesso \u00e0 Informa\u00e7\u00e3o \u2013 CSAI\u201d com 09 solicita\u00e7\u00f5es de informa\u00e7\u00f5es. A \u00e1rea com a maior quantidade de solicita\u00e7\u00f5es de informa\u00e7\u00f5es foi a Coordenadoria de \u00c9tica e Transpar\u00eancia, com 17 solicita\u00e7\u00f5es.<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Os dados s\u00e3o referentes ao segundo trimestre deste ano, entre o per\u00edodo de 1\u00ba de abril a 30 de junho deste ano A Controladoria e Ouvidoria Geral do Estado (CGE) disponibiliza, nesta quinta-feira (16), seus dois boletins trimestrais de transpar\u00eancia, que trazem informa\u00e7\u00f5es da Ouvidoria Setorial e do Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC) do […]<\/p>\n","protected":false},"author":80,"featured_media":77900,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[66],"tags":[83,295,122],"class_list":["post-77897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transparencia","tag-ouvidoria","tag-sic","tag-transparencia"],"acf":[],"yoast_head":"\nCGE apresenta os n\u00fameros de Ouvidoria e de Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o do \u00f3rg\u00e3o - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2020\/07\/16\/cge-apresenta-os-numeros-de-ouvidoria-e-de-servico-de-informacao-ao-cidadao-do-orgao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE apresenta os n\u00fameros de Ouvidoria e de Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o do \u00f3rg\u00e3o - 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