{"id":67972,"date":"2018-03-23T10:25:03","date_gmt":"2018-03-23T13:25:03","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?p=67972"},"modified":"2018-03-26T10:25:17","modified_gmt":"2018-03-26T13:25:17","slug":"cge-participa-do-1o-forum-de-ouvidoria-do-isgh","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2018\/03\/23\/cge-participa-do-1o-forum-de-ouvidoria-do-isgh\/","title":{"rendered":"CGE participa do 1\u00ba F\u00f3rum de Ouvidoria do ISGH"},"content":{"rendered":"<p style=\"font-weight: 400;text-align: justify\"><em>O evento reuniu ouvidores da Rede Estadual e Municipal de Sa\u00fade para debater a import\u00e2ncia do servi\u00e7o de ouvidoria no setor p\u00fablico<\/em><\/p>\n<p style=\"font-weight: 400;text-align: justify\">Visando fortalecer o papel das ouvidorias p\u00fablicas no Cear\u00e1, a Controladoria e Ouvidoria Geral do Estado (CGE) participou, nesta sexta-feira (23), do 1\u00ba F\u00f3rum de Ouvidoria do Instituto de Sa\u00fade e Gest\u00e3o Hospitalar (ISGH). Durante o evento, a articuladora da Coordenadoria de Fomento ao Controle Social, Larisse Moreira, e o orientador da C\u00e9lula da Ouvidoria do \u00f3rg\u00e3o, Jean Lopes, palestraram sobre a atua\u00e7\u00e3o do servi\u00e7o e sobre o direito de seus usu\u00e1rios.<\/p>\n<p style=\"font-weight: 400;text-align: justify\">&#8220;Em momentos como esse percebemos como a ouvidoria vem sendo cada vez mais\u00a0reconhecida\u00a0e valorizada sobre a sua import\u00e2ncia, principalmente quando gestores comparecem e se interessam em aprender mais sobre o assunto, juntamente com os ouvidores\u201d, destacou Larisse Moreira, respons\u00e1vel por ministrar a palestra \u201cC\u00f3digo de Defesa dos Usu\u00e1rios dos Servi\u00e7os P\u00fablicos\u201d.<\/p>\n<p style=\"font-weight: 400;text-align: justify\">J\u00e1 para o orientador Jean Lopes, que debateu o papel da Ouvidoria na qualidade dos servi\u00e7os p\u00fablicos, \u00e9 preciso fortalecer o papel das ouvidorias nas institui\u00e7\u00f5es p\u00fablicas. \u201cS\u00e3o a\u00e7\u00f5es como o F\u00f3rum do ISGH que n\u00f3s esperamos que sejam disseminadas pelas ouvidorias setoriais do Estado em suas respectivas institui\u00e7\u00f5es. Pois \u00e9 atrav\u00e9s da sensibiliza\u00e7\u00e3o dos gestores e servidores, que o servi\u00e7o pode se fortalecer, sendo reconhecido como um instrumento de qualidade para avaliar as atividades realizadas pela institui\u00e7\u00e3o\u201d, frisou.<\/p>\n<p style=\"font-weight: 400;text-align: justify\">O 1\u00ba F\u00f3rum de Ouvidoria do ISGH teve como tema &#8220;Atua\u00e7\u00e3o das Ouvidorias p\u00fablicas na garantia da qualidade dos servi\u00e7os p\u00fablicos&#8221; e contou com participa\u00e7\u00e3o de membros da Rede de Ouvidoria do Estado, de ouvidores da Secret\u00e1ria de Sa\u00fade do Munic\u00edpio de Fortaleza, de representantes dos Hospitais e Centros de Especialidades Odontol\u00f3gicas (CEO) e das Unidades de Pronto Atendimento (UPA).<\/p>\n<p style=\"font-weight: 400;text-align: justify\"><b>E mais<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-67973\" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2018\/03\/WhatsApp-Image-2018-03-23-at-14.41.23-600x296.jpeg\" alt=\"\" width=\"904\" height=\"446\" srcset=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2018\/03\/WhatsApp-Image-2018-03-23-at-14.41.23-600x296.jpeg 600w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2018\/03\/WhatsApp-Image-2018-03-23-at-14.41.23-768x379.jpeg 768w, https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2018\/03\/WhatsApp-Image-2018-03-23-at-14.41.23.jpeg 1000w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/p>\n<p style=\"font-weight: 400;text-align: justify\">Ainda como parte da programa\u00e7\u00e3o do 1\u00ba F\u00f3rum de Ouvidoria do ISGH, o orientador da C\u00e9lula de Ouvidoria da CGE, Jean Lopes, ministrou para os participantes um treinamento na nova plataforma Cear\u00e1 Transparente, que unificar\u00e1 os atuais Sistemas de Ouvidoria, Acesso \u00e0 Informa\u00e7\u00e3o e Transpar\u00eancia do Estado, adequando-o ainda aos padr\u00f5es internacionais de acessibilidade.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O evento reuniu ouvidores da Rede Estadual e Municipal de Sa\u00fade para debater a import\u00e2ncia do servi\u00e7o de ouvidoria no setor p\u00fablico Visando fortalecer o papel das ouvidorias p\u00fablicas no Cear\u00e1, a Controladoria e Ouvidoria Geral do Estado (CGE) participou, nesta sexta-feira (23), do 1\u00ba F\u00f3rum de Ouvidoria do Instituto de Sa\u00fade e Gest\u00e3o Hospitalar [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":67973,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[53,43],"tags":[],"class_list":["post-67972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias","category-noticias"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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