{"id":3388,"date":"2014-07-31T12:22:43","date_gmt":"2014-07-31T15:22:43","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/2014\/07\/31\/politica-de-ouvidoria\/"},"modified":"2014-07-31T12:22:43","modified_gmt":"2014-07-31T15:22:43","slug":"politica-de-ouvidoria","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/cge\/2014\/07\/31\/politica-de-ouvidoria\/","title":{"rendered":"Pol\u00edtica de Ouvidoria"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\">A Pol\u00edtica de Ouvidoria do Estado do Cear\u00e1 visa fomentar a participa\u00e7\u00e3o da sociedade e o exerc\u00edcio do controle social, assegurando o direito \u00e0 cidadania e \u00e0 transpar\u00eancia dos servi\u00e7os prestados pelo Poder Executivo Estadual, com atua\u00e7\u00e3o \u00e9tica, equ\u00e2nime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre express\u00e3o e julgamento do cidad\u00e3o.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\">Nesse sentido, a Ouvidoria atua como canal de intermedia\u00e7\u00e3o do processo de participa\u00e7\u00e3o popular, possibilitando ao cidad\u00e3o contribuir com a implementa\u00e7\u00e3o das pol\u00edticas p\u00fablicas e a avalia\u00e7\u00e3o dos servi\u00e7os prestados.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\">A Rede de Ouvidorias \u00e9 composta pelas Ouvidorias Setoriais dos \u00f3rg\u00e3os e entidades do Poder Executivo Estadual, a quem cabe atuar na apura\u00e7\u00e3o e resposta das manifesta\u00e7\u00f5es apresentadas pelo cidad\u00e3o. \u00c9 pautada nos princ\u00edpios da horizontalidade e descentraliza\u00e7\u00e3o dos processos, exercendo a fun\u00e7\u00e3o de intermediadora dos cidad\u00e3os junto \u00e0s institui\u00e7\u00f5es em que atuam, viabilizando um canal de comunica\u00e7\u00e3o.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\">A Rede de Ouvidorias do Estado do Cear\u00e1 \u00e9 composta por 65 Ouvidorias Setoriais, distribu\u00eddas em cada \u00f3rg\u00e3o ou entidade do Governo do Estado. Al\u00e9m disso, disp\u00f5e ainda da rede interna regulamentada da Secretaria da Sa\u00fade &#8211; Sesa com 55 ouvidorias distribu\u00eddas nas unidades assistenciais de sa\u00fade, nas Coordenadorias Regionais de Sa\u00fade (integrantes da estrutura organizacional da Sesa), nas unidades assistenciais de sa\u00fade qualificadas como organiza\u00e7\u00e3o social e nas unidades assistenciais de sa\u00fade dos cons\u00f3rcios p\u00fablicos.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Pol\u00edtica de Ouvidoria do Estado do Cear\u00e1 visa fomentar a participa\u00e7\u00e3o da sociedade e o exerc\u00edcio do controle social, assegurando o direito \u00e0 cidadania e \u00e0 transpar\u00eancia dos servi\u00e7os prestados pelo Poder Executivo Estadual, com atua\u00e7\u00e3o \u00e9tica, equ\u00e2nime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre express\u00e3o [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[65],"tags":[],"class_list":["post-3388","post","type-post","status-publish","format-standard","hentry","category-ouvidoria"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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