{"id":74585,"date":"2019-07-15T16:38:01","date_gmt":"2019-07-15T19:38:01","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?page_id=74585"},"modified":"2023-12-22T13:59:43","modified_gmt":"2023-12-22T16:59:43","slug":"ouvidoria-setorial-2","status":"publish","type":"page","link":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/","title":{"rendered":"Ouvidoria Setorial"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-67220 \" src=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png\" alt=\"\" width=\"320\" height=\"286\" \/><\/p>\n<p style=\"text-align: justify\">A ouvidoria \u00e9 um canal de participa\u00e7\u00e3o e controle social respons\u00e1vel pela an\u00e1lise das manifesta\u00e7\u00f5es relacionadas \u00e0s pol\u00edticas e aos servi\u00e7os p\u00fablicos prestados sob qualquer forma ou regime, com o objetivo de avaliar a efetividade e ao aprimoramento da gest\u00e3o p\u00fablica.<\/p>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><a href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2020\/03\/Decreto-n.-33.485-de-21-de-fevereiro-de-2020-Regulamenta-o-Sistema-Estadual-de-Ouvidoria-do-Poder-Executivo-Estadual-pages-4-8.pdf\">Decreto Estadual n\u00ba. 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta e Relat\u00f3rios de Ouvidoria<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2020\/05\/do20200508p01.pdf.pdf\">Portaria &#8211; CGE n\u00ba. 52\/2020 \u2013 Estabelece o Procedimento para o tratamento e o encaminhamento das Den\u00fancias<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2020\/10\/do20201020p01.pdf.pdf\">Instru\u00e7\u00e3o Normativa n\u00ba. 01\/2020 \u2013 Estabelece Normas para Observ\u00e2ncia \u00e0s Atribui\u00e7\u00f5es do Ouvidor Setorial <\/a><\/li>\n<li><a href=\"https:\/\/www.planalto.gov.br\/ccivil_03\/_ato2015-2018\/2017\/lei\/l13460.htm\">Lei Nacional n\u00ba. 13.460\/2017 \u2013 Institui o C\u00f3digo de Defesa do Usu\u00e1rio do Servi\u00e7o P\u00fablico<\/a><\/li>\n<li><a href=\"https:\/\/www.planalto.gov.br\/ccivil_03\/_ato2015-2018\/2018\/Lei\/L13726.htm\">Lei Nacional n\u00ba. 13.726\/2018 \u2013 Institui a lei da Desburocratiza\u00e7\u00e3o (Racionaliza atos e procedimentos administrativos)<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A ouvidoria \u00e9 um canal de participa\u00e7\u00e3o e controle social respons\u00e1vel pela an\u00e1lise das manifesta\u00e7\u00f5es relacionadas \u00e0s pol\u00edticas e aos servi\u00e7os p\u00fablicos prestados sob qualquer forma ou regime, com o objetivo de avaliar a efetividade e ao aprimoramento da gest\u00e3o p\u00fablica. &nbsp; Decreto Estadual n\u00ba. 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-74585","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria Setorial - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria Setorial - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"A ouvidoria \u00e9 um canal de participa\u00e7\u00e3o e controle social respons\u00e1vel pela an\u00e1lise das manifesta\u00e7\u00f5es relacionadas \u00e0s pol\u00edticas e aos servi\u00e7os p\u00fablicos prestados sob qualquer forma ou regime, com o objetivo de avaliar a efetividade e ao aprimoramento da gest\u00e3o p\u00fablica. &nbsp; Decreto Estadual n\u00ba. 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-22T16:59:43+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/\",\"url\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/\",\"name\":\"Ouvidoria Setorial - Controladoria e Ouvidoria Geral do Estado\",\"isPartOf\":{\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png\",\"datePublished\":\"2019-07-15T19:38:01+00:00\",\"dateModified\":\"2023-12-22T16:59:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#primaryimage\",\"url\":\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png\",\"contentUrl\":\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/ww16.ce.gov.br\/cge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ouvidoria Setorial\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/#website\",\"url\":\"https:\/\/ww16.ce.gov.br\/cge\/\",\"name\":\"Controladoria e Ouvidoria Geral do Estado\",\"description\":\"Controladoria e Ouvidoria Geral do Estado\",\"publisher\":{\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ww16.ce.gov.br\/cge\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/#organization\",\"name\":\"Controladoria e Ouvidoria Geral do Estado\",\"url\":\"https:\/\/ww16.ce.gov.br\/cge\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/20\/2017\/11\/clara.png\",\"contentUrl\":\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/20\/2017\/11\/clara.png\",\"width\":559,\"height\":106,\"caption\":\"Controladoria e Ouvidoria Geral do Estado\"},\"image\":{\"@id\":\"https:\/\/ww16.ce.gov.br\/cge\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ouvidoria Setorial - Controladoria e Ouvidoria Geral do Estado","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/","og_locale":"pt_BR","og_type":"article","og_title":"Ouvidoria Setorial - Controladoria e Ouvidoria Geral do Estado","og_description":"A ouvidoria \u00e9 um canal de participa\u00e7\u00e3o e controle social respons\u00e1vel pela an\u00e1lise das manifesta\u00e7\u00f5es relacionadas \u00e0s pol\u00edticas e aos servi\u00e7os p\u00fablicos prestados sob qualquer forma ou regime, com o objetivo de avaliar a efetividade e ao aprimoramento da gest\u00e3o p\u00fablica. &nbsp; Decreto Estadual n\u00ba. 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta [&hellip;]","og_url":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/","og_site_name":"Controladoria e Ouvidoria Geral do Estado","article_modified_time":"2023-12-22T16:59:43+00:00","og_image":[{"url":"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/","url":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/","name":"Ouvidoria Setorial - Controladoria e Ouvidoria Geral do Estado","isPartOf":{"@id":"https:\/\/ww16.ce.gov.br\/cge\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#primaryimage"},"image":{"@id":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#primaryimage"},"thumbnailUrl":"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png","datePublished":"2019-07-15T19:38:01+00:00","dateModified":"2023-12-22T16:59:43+00:00","breadcrumb":{"@id":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#primaryimage","url":"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png","contentUrl":"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2015\/08\/Logo_Ouvidoria.png"},{"@type":"BreadcrumbList","@id":"https:\/\/ww16.ce.gov.br\/cge\/ouvidoria-setorial-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/ww16.ce.gov.br\/cge\/"},{"@type":"ListItem","position":2,"name":"Ouvidoria Setorial"}]},{"@type":"WebSite","@id":"https:\/\/ww16.ce.gov.br\/cge\/#website","url":"https:\/\/ww16.ce.gov.br\/cge\/","name":"Controladoria e Ouvidoria Geral do Estado","description":"Controladoria e Ouvidoria Geral do Estado","publisher":{"@id":"https:\/\/ww16.ce.gov.br\/cge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ww16.ce.gov.br\/cge\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/ww16.ce.gov.br\/cge\/#organization","name":"Controladoria e Ouvidoria Geral do Estado","url":"https:\/\/ww16.ce.gov.br\/cge\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/ww16.ce.gov.br\/cge\/#\/schema\/logo\/image\/","url":"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/20\/2017\/11\/clara.png","contentUrl":"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/20\/2017\/11\/clara.png","width":559,"height":106,"caption":"Controladoria e Ouvidoria Geral do Estado"},"image":{"@id":"https:\/\/ww16.ce.gov.br\/cge\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/pages\/74585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/comments?post=74585"}],"version-history":[{"count":65,"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/pages\/74585\/revisions"}],"predecessor-version":[{"id":87731,"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/pages\/74585\/revisions\/87731"}],"wp:attachment":[{"href":"https:\/\/ww16.ce.gov.br\/cge\/wp-json\/wp\/v2\/media?parent=74585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}