{"id":68289,"date":"2018-04-03T13:29:12","date_gmt":"2018-04-03T16:29:12","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/?page_id=68289"},"modified":"2025-12-17T15:13:08","modified_gmt":"2025-12-17T18:13:08","slug":"reunioes-rede","status":"publish","type":"page","link":"https:\/\/ww16.ce.gov.br\/cge\/reunioes-rede\/","title":{"rendered":"Reuni\u00f5es da Rede de Controle Social"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;text-align: justify\">S\u00e3o promovidas reuni\u00f5es peri\u00f3dicas sob a gest\u00e3o da Coordenadoria de Ouvidoria com a Rede de Ouvidorias e a Rede de Acesso \u00e0 Informa\u00e7\u00e3o buscando promover a integra\u00e7\u00e3o t\u00e9cnica e normativa, a padroniza\u00e7\u00e3o, sistematiza\u00e7\u00e3o e avalia\u00e7\u00e3o dos procedimentos de atua\u00e7\u00e3o entre as ouvidorias setoriais.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">VI Reuni\u00e3o da Rede de Ouvidorias de 2025<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da SEPLAG \u2013 16\/12\/2025)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/12\/1-Ouvidora-UVA.pdf\"> Apresenta\u00e7\u00e3o Ouvidora Profa Joyce Mazza Nunes Arag\u00e3o da UVA<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/12\/2-VI-Reuniao-da-Rede-Planejamento-Sistema-Estadual-de-Ouvidoria.pdf\"> Retrospectativa 2025<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/12\/3-Reuniao-da-Rede-de-Ouvidorias-Retrospectiva.pdf\"> Planejamento das a\u00e7\u00f5es e atividades para 2026<br \/>\n<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/12\/4-Informes-VI-Reuniao-da-Rede-2025.pdf\"> Informes<\/a><\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">V Reuni\u00e3o da Rede de Ouvidorias de 2025<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da Arce \u2013 23\/10\/2025)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/10\/1-Variaveis-da-Portaria-07-de-2025_-V-Reuniao-da-Rede-2025.pdf\"> Apresenta\u00e7\u00e3o sobre Vari\u00e1veis da Portaria N\u00b007\/2025<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/10\/2-Apresentacao-CEDES-reuniao-da-rede-23-10-25.pdf\"> Diretrizes para a Avalia\u00e7\u00e3o de Servi\u00e7os P\u00fablicos<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/10\/3-Processo-de-Denuncia-V-Reuniao-da-Rede.pdf\"> Apresenta\u00e7\u00e3o sobre Processo de Den\u00fancias<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/10\/4-Informes-V-Reuniao-da-Rede-2025.pdf\"> Informes<\/a><\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">IV Reuni\u00e3o da Rede de Ouvidorias de 2025<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da Ceg\u00e1s \u2013 14\/08\/2025)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/08\/1-Avaliacao-de-Servicos.pdf\"> Apresenta\u00e7\u00e3o sobre Avalia\u00e7\u00e3o de Servi\u00e7os &#8211; Larisse Moreira<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/08\/2-IV-Reuniao-da-Rede-2025_Orientacoes-e-Recomendacoes.pdf\"> Orienta\u00e7\u00f5es e recomenda\u00e7\u00f5es<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/08\/3-REUNIAO-DA-REDE.pdf\"> Apresenta\u00e7\u00e3o sobre Avalia\u00e7\u00e3o de Servi\u00e7os &#8211; Benevides Lobo<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/08\/4-Informes-IV-Reuniao-da-Rede-2025-final.pdf\"> Informes<\/a><\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">III Reuni\u00e3o da Rede de Ouvidorias de 2025<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da Seplag \u2013 18\/06\/2025)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/06\/1-Relatorios-periodicos-de-ouvidoria.pdf\"> Apresenta\u00e7\u00e3o sobre Relat\u00f3rios Peri\u00f3dicos de Gest\u00e3o<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/06\/2-Protecao-ao-Denunciante.pdf\"> Apresenta\u00e7\u00e3o sobre prote\u00e7\u00e3o aos denunciantes<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/06\/3-Ouvidoria-Ativa.pdf\"> Apresenta\u00e7\u00e3o sobre a\u00e7\u00f5es de Ouvidoria Ativa<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/06\/4-Pesquisa-SEAS.pdf\"> Apresenta\u00e7\u00e3o sobre boas pr\u00e1ticas na SEA<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/06\/5-Informes-III-Reuniao-da-Rede-2025.pdf\"> Apresenta\u00e7\u00e3o de informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">II Reuni\u00e3o da Rede de Ouvidorias de 2025<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Museu da Imagem e do Som- MIS \u2013 29\/04\/2025)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/04\/Protecao-ao-Denunciante.pdf\"> Apresenta\u00e7\u00e3o<\/a><\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">I Reuni\u00e3o da Rede de Ouvidorias de 2025<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da Seplag \u2013 27\/02\/2025)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/02\/02-Assedio-Moral-Reuniao-da-Rede-2025.pdf\"> Apresenta\u00e7\u00e3o da Comiss\u00e3o Central de Preven\u00e7\u00e3o e Combate ao Ass\u00e9dio Moral<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/02\/01-Portaria-no07-de-2025.pdf\"> Apresenta\u00e7\u00e3o da Avalia\u00e7\u00e3o de Desempenho das Ouvidorias <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/02\/03-Ouvidora-em-Numeros-2024-CEOUV.pdf\"> Apresenta\u00e7\u00e3o de balan\u00e7o do servi\u00e7o de Ouvidoria <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/02\/04-Central-Telefonica-155-em-numeros-2024.pdf\"> Apresenta\u00e7\u00e3o da Central 155<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2025\/02\/05-Informes-I-Reuniao-da-Rede-2025.pdf\"> Apresenta\u00e7\u00e3o de Informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">VI Reuni\u00e3o da Rede de Ouvidorias de 2024<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da Seplag \u2013 11\/12\/2024)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/01-ARCE.pdf\"> Apresenta\u00e7\u00e3o da ARCE<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/02-SCIDADES.pdf\"> Apresenta\u00e7\u00e3o da SCidades<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/03-JUCEC.pdf\"> Apresenta\u00e7\u00e3o da Jucec<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/04-Ouvidoria-Metrofor-CONQUISTAS-2024-10.12.2024.pdf\"> Apresenta\u00e7\u00e3o do Metrofor <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/05-PC.pdf\"> Apresenta\u00e7\u00e3o da Pol\u00edcia Civil <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/06-SECULT.pdf\"> Apresenta\u00e7\u00e3o da Secult<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/07-SEPLAG.pdf\"> Apresenta\u00e7\u00e3o da Seplag <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/08-SPS.pdf\"> Apresenta\u00e7\u00e3o da SPS<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/09-PESQUISA-OUVIDORIAS-2024-dia-10-dez-FINAL.pdf\">Apresenta\u00e7\u00e3o da Pesquisa de Ouvidorias<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/12\/10-RETROSPECTIVA-2024-dia-10-dez.pdf\">Retrospectiva 2024<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">V Reuni\u00e3o da Rede de Ouvidorias de 2024<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da CEG\u00c1S \u2013 23\/10\/2024)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/10\/APRESENTACAO-ACAO-CONJUNTA-SEPINCE-E-SOP-1.pdf\"> Apresenta\u00e7\u00e3o A\u00e7\u00e3o Conjunta SEPINCE e SOP<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/10\/02-Repasse-Congresso-2024.pdf\"> Apresenta\u00e7\u00e3o Repasse do Congresso de Ouvidorias 2024<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/10\/03-Novo-Modelo-de-Avaliacao-das-Ouvidorias.pdf\"> Apresenta\u00e7\u00e3o Novo Modelo de Avalia\u00e7\u00e3o das Ouvidorias<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/10\/04-Informe-V-Reuniao-da-Rede-2024-VF.pdf\"> Apresenta\u00e7\u00e3o Informe V Reuni\u00e3o da Rede 2024 <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">IV Reuni\u00e3o da Rede de Ouvidorias de 2024<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da SEPLAG \u2013 28\/08\/2024)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/08\/01-Direitos-e-cidadania-LGBTI-Construindo-uma-Ouvidoria-Inclusiva.pdf\"> Palestra \u201cDireitos e Cidadania LGBTI+: Construindo uma Ouvidoria Inclusiva\u201d <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/08\/02-Ouvidoria-em-Pratica.pdf\"> Ouvidoria em Pr\u00e1tica: Satisfa\u00e7\u00e3o do Cidad\u00e3o<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/08\/04-IV-Reuniao-da-Rede_Codigo-de-etica-do-Ouvidor.pdf\"> Minuta C\u00f3digo de \u00c9tica e Conduta do Ouvidor Estadual <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/08\/03-Ouvidoria-Ativa-3a-Edicao.pdf\"> Ouvidoria Ativa Tem\u00e1tica: Malha D\u2019\u00c1gua <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/08\/05-Informes-IV-Reuniao-da-Rede-2024.pdf\">Informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">III Reuni\u00e3o da Rede de Ouvidorias de 2024<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da SEPLAG \u2013 19\/06\/2024)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/06\/00-Boa-PrA\u00a1tica-da-Cogerh-2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Boas Pr\u00e1ticas da COGERH <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/06\/01-Cartilha_de_Prevencao_e_Combate_ao_Assedio_Moral.pdf\"> Apresenta\u00e7\u00e3o &#8211; Cartilha de Preven\u00e7\u00e3o e Combate ao Ass\u00e9dio Moral<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/06\/05-Informes-III-Reuniao-da-Rede-2024.pdf\"> Apresenta\u00e7\u00e3o &#8211; Central 155 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/06\/02-I-Seminario-Nacional-de-Ouvidorias-2024.pdf\"> Apresenta\u00e7\u00e3o &#8211; Semin\u00e1rio Nacional de Ouvidorias <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/06\/03-I-Encontro-Regional-de-Ouvidorias-Sociais.pdf\"> Apresenta\u00e7\u00e3o &#8211; Encontro Regional de Ouvidorias <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/06\/05-Informes-III-Reuniao-da-Rede-2024.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">II Reuni\u00e3o da Rede de Ouvidorias de 2024<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Museu da Imagem e do Som \u2013 23\/04\/2024)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li style=\"list-style-type: none\">\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/04\/Informes-II-Reuniao-da-Rede-2024-1.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">I Reuni\u00e3o da Rede de Ouvidorias de 2024<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da SEPLAG \u2013 21\/02\/2024)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/02\/Apresentacao-Celula-da-Central-155.pdf\"> Apresenta\u00e7\u00e3o &#8211; Apresenta\u00e7\u00e3o Celula da Central 155 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/02\/Informes-I-Reuniao-da-Rede-2024.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/02\/Ouvidoria-em-Numeros-2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Ouvidoria em N\u00fameros 2023 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2024\/02\/Tratamento-de-denuncias_Instrucao-Normativa-no-02_2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Tratamento de den\u00fancias_Instru\u00e7\u00e3o Normativa n\u00ba 02_2023 <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">VI Reuni\u00e3o da Rede de Ouvidorias de 2023<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Audit\u00f3rio da Companhia de G\u00e1s do Cear\u00e1 \u2013 13\/12\/2023)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/12\/01-DPA-Ouvidoria-da-SEFAZ.pdf\"> Apresenta\u00e7\u00e3o &#8211; Boas Pr\u00e1ticas de Ouvidoria da Sefaz <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/12\/02-Ouvidoria-Ativa-Malha-dAgua.pdf\"> Apresenta\u00e7\u00e3o &#8211; Resultados da a\u00e7\u00e3o Ouvidoria Ativa no Sert\u00e3o Central <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/12\/03-Ouvidoria-Ativa-Caninde.pdf\"> Apresenta\u00e7\u00e3o &#8211; Ouvidoria Ativa em Canind\u00e9 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/12\/04-Repasse-Congresso-ABO.pdf\"> Apresenta\u00e7\u00e3o &#8211; Repasses_ABO <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/12\/05-Informes-VI-Reuniao-da-Rede.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/12\/06-Mensagem-Natal-da-Paz.pdf\"> Apresenta\u00e7\u00e3o &#8211; Mensagem de Natal <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;text-align: justify\">A seguir encontram-se dispostas, em ordem decrescente de edi\u00e7\u00e3o, as apresenta\u00e7\u00f5es dos temas discutidos nas reuni\u00f5es relativas aos anos de 2021 e 2022. Para conferir de anos anteriores, <a href=\"https:\/\/ww16.ce.gov.br\/cge\/reunioes-da-rede-de-controle-social-2020-2016\/\">clique aqui<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">V Reuni\u00e3o da Rede de Ouvidorias de 2023<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o Virtual \u2013 24\/10\/2023)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/10\/Secretaria-dos-\u00b4Povos-Indigenas.pdf\"> Apresenta\u00e7\u00e3o &#8211; Secretaria dos Povos Ind\u00edgenas <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/10\/Apresentacao-Seap-Nathan.pdf\"> Apresenta\u00e7\u00e3o &#8211; Secretaria da Administra\u00e7\u00e3o Penitenci\u00e1ria do Estado do Cear\u00e1 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/10\/Apresentacao_V_reuniao_cartilha-mediacao-Jean.pdf\"> Apresenta\u00e7\u00e3o &#8211; Cartilha de Media\u00e7\u00e3o de Conflitos de Ouvidoria <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/10\/Apresentacao-para-V-Reuniao-da-Rede-de-Ouvidorias-24.10.2023-JERFFISON-PC.pdf\"> Apresenta\u00e7\u00e3o &#8211; Boas Pr\u00e1ticas de Ouvidoria da Pol\u00edcia Civil 2023<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/10\/Informes-Larisse-V-Reuniao-da-Rede.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">IV Reuni\u00e3o da Rede de Ouvidorias de 2023<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Pal\u00e1cio da Aboli\u00e7\u00e3o \u2013 31\/08\/2023)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/09\/Ouvidoria_Ativa_Cariri.pdf\"> Apresenta\u00e7\u00e3o &#8211; Ouvidoria Ativa<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/09\/Carta-de-Servicos-IV-Reuniao-da-Rede.pdf\"> Apresenta\u00e7\u00e3o &#8211; Carta de Servi\u00e7os <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/09\/Relatorio-de-Gestao-IV-Reuniao-da-Rede.pdf\"> Apresenta\u00e7\u00e3o &#8211; Relat\u00f3rio de Gest\u00e3o de Ouvidoria 2023<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/09\/Informes-IV-Reuniao-da-Rede.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">III Reuni\u00e3o da Rede de Ouvidorias de 2023<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o Virtual \u2013 22\/06\/2023)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/06\/01.-Callback-Apresentacao-Central-155-Modo-de-Compatibilidade.pdf\"> Apresenta\u00e7\u00e3o &#8211; Callback Central 155<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/06\/02.-Boas-praticas-Ouvidoria-Setorial-da-CGE-2022-22.06.2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Boas Pr\u00e1ticas Ouvidoria Setorial da CGE 2022<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/06\/03.-Avaliacao-da-Central-155.pdf\"> Apresenta\u00e7\u00e3o &#8211; Avalia\u00e7\u00e3o da Central 155<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/06\/04.-Metas-Couvi-e-Informes-2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Metas Couvi e Informes 2023<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">II Reuni\u00e3o da Rede de Ouvidorias de 2023<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o H\u00edbrida \u2013 19\/04\/2023)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/09\/Ouvidoria_Ativa_Cariri.pdf\"> Apresenta\u00e7\u00e3o &#8211; Intelig\u00eancia Artificial<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/04\/02-Apresentacao-Videoconferencia-Ouvidoria-Atualizada.pdf\"> Apresenta\u00e7\u00e3o &#8211; Videoconfer\u00eancia Ouvidoria <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/04\/03-Apresentacao-SUA-MANIFESRTACAO-E-IMPORTANTE-FINAL.pdf\"> Apresenta\u00e7\u00e3o &#8211; Sua Manifesta\u00e7\u00e3o \u00e9 Importante<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/04\/04-Apresentacao-SQAO-2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Sistema de Qualidade no Atendimento de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/04\/05-Reuniao-II-da-Rede-de-Ouvidorias-2023-Informes.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">I Reuni\u00e3o da Rede de Ouvidorias de 2023<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual \u2013 01\/03\/2023)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/03\/01-I-Reuniao-da-Rede-CEDES-Cidadao-On-line.pdf\"> Apresenta\u00e7\u00e3o &#8211; CEDES- Cidad\u00e3o On-line<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/03\/02-I-Reuniao-da-Rede-de-Ouvidorias-2023-CEOUV.pdf\"> Apresenta\u00e7\u00e3o &#8211; CEOUV<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/03\/03-I-Reuniao-da-Rede-Janeiro-2023-Central-155.pdf\"> Apresenta\u00e7\u00e3o &#8211; Central 155<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/03\/04-I-Reuniao-da-Rede-CEDES-2.pdf\"> Apresenta\u00e7\u00e3o &#8211; CEDES 2 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/03\/05-I-Reuniao-da-Rede-2023-Metodologia-Pesquisa.pdf\"> Apresenta\u00e7\u00e3o &#8211; Metodologia Pesquisa <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2023\/03\/06-I-Reuniao-da-Rede-de-Ouvidorias-2023-Informes.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">VI Reuni\u00e3o da Rede de Fomento ao Controle Social de 2022<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual \u2013 15\/12\/2022)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/12\/1-Boas-Praticas-Painel-de-Monitoramento-das-Manifestacoes-de-Ouvidoria.pdf\"> Apresenta\u00e7\u00e3o &#8211; Boas pr\u00e1ticas de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/12\/2-Decreto-de-Protecao-ao-Denunciante.pdf\"> Apresenta\u00e7\u00e3o &#8211; Minuta do Decreto de Prote\u00e7\u00e3o ao Denunciante<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/12\/3-Manual-da-Carta-de-Servicos.pdf\"> Apresenta\u00e7\u00e3o &#8211; Manual da Carta de Servi\u00e7o <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/12\/4-Balanco-da-Getao-de-Ouvidoria-2022.pdf\"> Apresenta\u00e7\u00e3o &#8211; Balan\u00e7o da Ouvidoria <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/12\/5-Pesquisa-de-Planejamento-Capacitacao-2023.pdf\"> Apresenta\u00e7\u00e3o &#8211; Pesquisa de Satisfa\u00e7\u00e3o <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/12\/6-Informes-1.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">V Reuni\u00e3o da Rede de Fomento ao Controle Social de 2022<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o h\u00edbrida \u2013 26\/10\/2022)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/10\/Apresentacao-Boas-Praticas-de-Ouvidoria-da-Seduc.pdf\"> Apresenta\u00e7\u00e3o &#8211; Boas pr\u00e1ticas de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/10\/Apresentacao-Avaliacao-do-Servico-de-Ouvidoria.pdf\"> Apresenta\u00e7\u00e3o &#8211; Avalia\u00e7\u00e3o do Servi\u00e7o de Ouvidoria <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/10\/Apresentac\u0327a\u0303o-Mentorias-para-Avaliacao-do-Servico-Publioc.pdf\"> Apresenta\u00e7\u00e3o &#8211; Mentorias<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/10\/Apresentacao-Melhorias-no-CT.pdf\"> Apresenta\u00e7\u00e3o &#8211; Melhorias no CT <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/10\/Apresentacao-Informes.pdf\"> Apresenta\u00e7\u00e3o &#8211; Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">IV Reuni\u00e3o da Rede de Fomento ao Controle Social de 2022<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o h\u00edbrida\/ Ceg\u00e1s \u2013 24\/08\/2022)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/08\/Fluxo-de-Emissao-das-recomendacoes-2022-Otacilio.pdf\"> Fluxo de emiss\u00e3o de recomenda\u00e7\u00f5es &#8211; Sistema AVIA <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/08\/Apresentacao-IV-Reuniao-da-Rede-Retornos-e-Pesquisa-Jean.pdf\"> Orienta\u00e7\u00f5es sobre os retornos das respostas das manifesta\u00e7\u00f5es de ouvidoria aos cidad\u00e3os<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/APRESENTACAO-DOS-INDICES-DE-MELHORIAS-DA-OUVIDORIA-PM.pdf\"> Apresentac\u0327a\u0303o dos \u00cdndices de Melhorias da Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/08\/apresentacao-ouvidoria-SEPLAG-230822-Jares.pdf\"> Boas Pr\u00e1ticas &#8211; Cria\u00e7\u00e3o da Rede Interna de Ouvidorias das Vinculadas do Secretaria do Planejamento e Gest\u00e3o <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/08\/IV-Reuniao-da-Rede-2022-Larisse.pdf\"> Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">III Reuni\u00e3o da Rede de Fomento ao Controle Social de 2022<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o h\u00edbrida \u2013 29\/06\/2022)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/1.-Apresentacao-CRDH-Gestores.pdf\"> Apresenta\u00e7\u00e3o CRDH Gestores<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/Apresentac\u0327a\u0303o-da-Rede-CEDES-1.pdf\"> Apresentac\u0327a\u0303o CEDES <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/APRESENTACAO-DOS-INDICES-DE-MELHORIAS-DA-OUVIDORIA-PM.pdf\"> Apresentac\u0327a\u0303o dos \u00cdndices de Melhorias da Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/Apresentacao-III-Reuniao-da-Rede-Repasse-Seminario-CG-CGU.pdf\"> Apresentac\u0327a\u0303o Repasse Semin\u00e1rio CGU<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/III-Reuniao-da-Rede-2022-Larisse.pdf\"> Apresentac\u0327a\u0303o Informes da Coordena\u00e7\u00e3o<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/06\/III-Reuniao-da-Rede-2022-Thais.pdf\"> Apresentac\u0327a\u0303o Informes da C\u00e9lula de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">II Reuni\u00e3o da Rede de Fomento ao Controle Social de 2022<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual \u2013 20\/04\/2022)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/04\/Apresentacao_SPS.pdf\"> Apresenta\u00e7\u00e3o sobre Programas e Projetos da SPS<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/04\/Apresentacao_Metrofor.pdf\"> Boas Pr\u00e1ticas em Ouvidoria_Metrofor<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/04\/Apresentacao_RGO-2021.pdf\"> Apresenta\u00e7\u00e3o_Relat\u00f3rio de Gest\u00e3o em Ouvidoria 2021 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/04\/Apresentacao_Plano-de-Capacitacao-2022.pdf\"> Apresenta\u00e7\u00e3o_Plano de Capacita\u00e7\u00e3o 2022 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/04\/Apresentacao_Informes.pdf\"> Apresenta\u00e7\u00e3o_Informes <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">I Reuni\u00e3o da Rede de Fomento ao Controle Social de 2022<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual \u2013 23\/02\/2022)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/02\/I-Reuniao-da-Rede-de-Ouvidorias-IGDO-Jean.pdf\"> Apresenta\u00e7\u00e3o do \u00cdndice Geral de Desempenho da Ouvidorias<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/02\/I-Reunia\u0303o-da-Rede-23.02.2022.pdf\"> Apresenta\u00e7\u00e3o da C\u00e9lula de Monitoramento das Demandas da Sociedade<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2022\/02\/I-Reuniao-da-Rede-2022-Larisse-PDF.pdf\"> Apresenta\u00e7\u00e3o <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">VI Reuni\u00e3o da Rede de Fomento ao Controle Social de 2021<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual \u2013 15\/12\/2021)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/12\/Apresentac\u0327a\u0303o-CGE-Thais-dia-12-dez-1.pdf\"> Apresenta\u00e7\u00e3o da Pesquisa \u201cAs Ouvidorias Setoriais do Poder Executivo Estadual em Tempos de Pandemia\u201d<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/12\/VI-RRFCS_Carta-de-Servicos.pdf\"> Balan\u00e7o da atualiza\u00e7\u00e3o da Carta de Servi\u00e7os <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/12\/Apresentacao-Central-155-VI-Reuniao-da-Rede.pdf\"> Central 155 <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/12\/Manual-de-Avaliacao-VI-Reuniao-Benevides.pdf\"> Apresenta\u00e7\u00e3o do Manual de Avalia\u00e7\u00e3o dos Servi\u00e7os P\u00fablicos <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/12\/VI-Reuniao-da-Rede-2021-Larisse.pdf\">Informes<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/12\/VI-Reuniao-da-Rede-2021-Retrospectiva-dia-12-dez.pdf\">Retrospectiva 2021<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">V Reuni\u00e3o da Rede de Fomento ao Controle Social de 2021<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual \u2013 27\/10\/2021)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/10\/V-Reuniao-da-Rede-2021-Minuta-Larisse-1.pdf\">Informes<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/10\/Cartilha-Como-Usar-Linguagem-Simples-CGE-Laboratorio-Iris-V-2-1.pdf\">Cartilha Linguagem Simples<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/10\/Reuniao-da-Rede-Apresentacao-Bene-1.pdf\">Avalia\u00e7\u00f5es de servi\u00e7os<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/10\/Apresentacao-Reuniao-da-Rede-Complexo-do-Pecem.pdf\">Apresenta\u00e7\u00e3o da Ouvidoria setorial do Pec\u00e9m<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/10\/Orientacoes-e-Recomendacoes-de-Ouvidoria.pdf\">Recomenda\u00e7\u00f5es<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">IV Reuni\u00e3o da Rede de Fomento ao Controle Social de 2021<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual &#8211; 18\/08\/2021)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/08\/Apresentacao-Boa-pratica-Semace.pdf\">Apresenta\u00e7\u00e3o Boa Pr\u00e1tica Semace<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/08\/Apresentacao-Instrumentos-de-Combate-a-Corrupcao-Paulo.pdf\">Apresenta\u00e7\u00e3o Instrumentos de Combate \u00e0 Corrup\u00e7\u00e3o<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/08\/IV-Reuniao-da-Rede-2021-Thais-dia-18.pdf\">Apresenta\u00e7\u00e3o N\u00fameros de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/08\/IV-Reuniao-da-Rede-2021-Larisse-Atualizado.pdf\">IV Reuni\u00e3o da Rede 2021 &#8211; Larisse Moreira<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/08\/IV-Reunia\u0303o-da-Rede-CEDES-Carol.pdf\">Apresenta\u00e7\u00e3o CEDES <\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">III Reuni\u00e3o da Rede de Fomento ao Controle Social de 2021<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual &#8211; 30\/07\/2021)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/07\/Informes_-Reuniao-Rede-Nacional-de-Ouvidoria.pdf\"> Informes &#8211; Reuni\u00e3o da Rede Nacional de Ouvidorias <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/07\/Carta-de-Servico-do-Cidadao.pdf\"> Processo de atualiza\u00e7\u00e3o da Carta de Servi\u00e7os do Cidad\u00e3o <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/07\/HSM_OUVIDORIA_CARTILHA_4.pdf\"> Boas Pr\u00e1ticas em Ouvidoria &#8211; HSM<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/07\/III-Reuniao-da-Rede-APRESENTACAO-Chris.pdf\"> Demandas de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/07\/III-Reuniao-da-Rede-2021-Aniversariantes-e-Informes.pdf\"> Informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">II Reuni\u00e3o da Rede de Fomento ao Controle Social de 2021<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual &#8211; 28\/04\/2021)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/04\/II-Reuniao-da-Rede-Indicadores-e-resolutividade.pdf\"> Indicadores e Resolutividade <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/04\/II-Reuniao-da-Rede-CEDES.pdf\"> Avalia\u00e7\u00e3o de Servi\u00e7o no Cear\u00e1 Transparente <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/04\/Reuniao-Rede-de-Ouvidores-28.04.2021-CENTRAL155.ppt\"> Atendimentos da Ouvidoria durante a pandemia<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/04\/II-Reuniao-da-Rede-Aniversariantes-e-Informes.pdf\"> Informes<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify\"><strong><span style=\"color: #28a745\">I Reuni\u00e3o da Rede de Fomento ao Controle Social de 2021<\/span><\/strong><\/h3>\n<h4 style=\"text-align: justify\"><span style=\"color: #28a745\">(Local: Reuni\u00e3o virtual &#8211; 24\/02\/2021)<\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/02\/I-Reuniao-Boas-Vindas-e-Aniversariantes.pdf\"> Boas-vindas e Aniversariantes<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/02\/Reuniao-Rede-de-Ouvidores-24.02.2021.pdf\"> Apresenta\u00e7\u00e3o I <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/02\/I-Reuniao-da-Rede-2021-Larisse.pdf\"> Apresenta\u00e7\u00e3o II <\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/02\/I-Reuniao-da-Rede-Carol.pdf\"> C\u00e9lula de Monitoramento das Demandas da Sociedade<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/02\/I-Reuniao-da-Rede-dia-24-de-fevereiro-2021-Thais.pdf\"> C\u00e9lula de Gest\u00e3o de Ouvidoria<\/a><\/span><\/li>\n<\/ul>\n<ul class=\"ListaDecorada\">\n<li><span style=\"color: #6b6b6b\"><a style=\"color: #6b6b6b\" href=\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2021\/02\/Apresentacao-I-Reuniao-da-Rede-2021-Ouvidoria-em-numeros-Resultados-2020.pdf\"> Ouvidorias em n\u00fameros<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; S\u00e3o promovidas reuni\u00f5es peri\u00f3dicas sob a gest\u00e3o da Coordenadoria de Ouvidoria com a Rede de Ouvidorias e a Rede de Acesso \u00e0 Informa\u00e7\u00e3o buscando promover a integra\u00e7\u00e3o t\u00e9cnica e normativa, a padroniza\u00e7\u00e3o, sistematiza\u00e7\u00e3o e avalia\u00e7\u00e3o dos procedimentos de atua\u00e7\u00e3o entre as ouvidorias setoriais. &nbsp; VI Reuni\u00e3o da Rede de Ouvidorias de 2025 (Local: Audit\u00f3rio [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-68289","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reuni\u00f5es da Rede de Controle Social - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/reunioes-rede\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reuni\u00f5es da Rede de Controle Social - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta 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