{"id":9398,"date":"2025-06-16T17:10:22","date_gmt":"2025-06-16T20:10:22","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/ceasa-ce\/?p=9398"},"modified":"2025-06-17T11:21:14","modified_gmt":"2025-06-17T14:21:14","slug":"inaugurada-novas-instalacoes-da-ouvidoria-e-protocolo-da-ceasa-ce","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/ceasa-ce\/2025\/06\/16\/inaugurada-novas-instalacoes-da-ouvidoria-e-protocolo-da-ceasa-ce\/","title":{"rendered":"Inaugurada novas instala\u00e7\u00f5es da Ouvidoria e Protocolo da Ceasa-CE"},"content":{"rendered":"<p style=\"text-align: justify\"><a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/IMG_3885-1-scaled.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9411 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/IMG_3885-1-600x338.jpeg\" alt=\"\" width=\"500\" height=\"282\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/IMG_3885-1-600x338.jpeg 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/IMG_3885-1-1200x675.jpeg 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/IMG_3885-1-768x432.jpeg 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/IMG_3885-1-1536x864.jpeg 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/IMG_3885-1-2048x1152.jpeg 2048w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><br \/>\nO presidente da Ceasa-CE, Hebert Lima, ao lado dos diretores Tarc\u00edsio N\u00e9lio de Paiva, Jo\u00e3o Vianey Ramos e Jo\u00e3o Paulo Bezerra, e do ouvidor Gilberto Bastos, inaugurou nesta segunda-feira (16) o novo pr\u00e9dio da Ouvidoria e Protocolo, com a presen\u00e7a da secret\u00e1ria dos Direitos Humanos do Cear\u00e1, Socorro Fran\u00e7a, da presidente da Associa\u00e7\u00e3o dos Servidores da Ceasa-CE (Ascece), Ana Ala\u00edde Rocha, da representante da C\u00e9lula de Gest\u00e3o da Ouvidoria da Controladoria Geral do Estado, Lia Castelo Branco, do vereador de Maracana\u00fa, Ed\u00edzio Moreira, dentre outras autoridades estaduais e municipais.<\/p>\n<p><a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/88-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9400 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/88-600x400.jpg\" alt=\"\" width=\"503\" height=\"335\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/88-600x400.jpg 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/88-1200x800.jpg 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/88-768x512.jpg 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/88-1536x1024.jpg 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/88-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 503px) 100vw, 503px\" \/><\/a><\/p>\n<p style=\"text-align: justify\">O novo equipamento, agora com acesso facilitado, permitir\u00e1 que permission\u00e1rios, colaboradores e frequentadores da Ceasa-CE possam fazer elogios, reclama\u00e7\u00f5es e sugest\u00f5es. A nova Ouvidoria representa mais um passo no compromisso da Ceasa-CE com a transpar\u00eancia, a escuta ativa da sociedade e o aprimoramento cont\u00ednuo dos servi\u00e7os prestados. E o novo Protocolo trar\u00e1 mais agilidade ao fluxo de documentos, contribuindo para a moderniza\u00e7\u00e3o dos processos internos.<\/p>\n<p><a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/hhh-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9406 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/hhh-600x400.jpg\" alt=\"\" width=\"507\" height=\"338\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/hhh-600x400.jpg 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/hhh-1200x800.jpg 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/hhh-768x512.jpg 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/hhh-1536x1024.jpg 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/hhh-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 507px) 100vw, 507px\" \/><\/a><\/p>\n<p style=\"text-align: justify\">Em seu discurso, Socorro Fran\u00e7a parabenizou o presidente da Ceasa-CE pela iniciativa e destacou o inicio da implanta\u00e7\u00e3o da Ouvidoria no Cear\u00e1, datada de 1987, sendo a primeira do Brasil. \u201cHebert, nada melhor do que a Ouvidoria para escutar o cora\u00e7\u00e3o do povo, pois eu entendo que gest\u00e3o p\u00fablica a gente faz com o povo. \u00c9 o povo que nos diz o que precisa,\u201d diz ela.<\/p>\n<p style=\"text-align: justify\"><a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/55-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9402 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/55-600x400.jpg\" alt=\"\" width=\"501\" height=\"334\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/55-600x400.jpg 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/55-1200x800.jpg 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/55-768x512.jpg 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/55-1536x1024.jpg 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/55-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/a><\/p>\n<p style=\"text-align: justify\">Para Gilberto Bastos, a nova Ouvidoria, agora com maior visibilidade para todos, ser\u00e1 um importante elo de liga\u00e7\u00e3o entre a administra\u00e7\u00e3o da Ceasa-CE e a popula\u00e7\u00e3o. \u201cReceber as manifesta\u00e7\u00f5es das pessoas num local acolhedor, \u00e9 um gesto de respeito e carinho com permission\u00e1rios e demais cidad\u00e3os que transitam pela Ceasa,\u201d explica ele<\/p>\n<p style=\"text-align: justify\">.<a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/2-1-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9404 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/2-1-600x400.jpg\" alt=\"\" width=\"501\" height=\"334\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/2-1-600x400.jpg 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/2-1-1200x800.jpg 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/2-1-768x512.jpg 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/2-1-1536x1024.jpg 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/2-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/a><\/p>\n<p style=\"text-align: justify\">Hebert Lima iniciou sua fala agradecendo a colabora\u00e7\u00e3o de todos os servidores envolvidos na constru\u00e7\u00e3o do novo espa\u00e7o e falando sobre os benef\u00edcios que o\u00a0 mesmo trar\u00e1 para todos. Segundo ele, \u00e9 necess\u00e1rio aprender a ouvir mais as pessoas. \u201cPrecisamos incentivar as pessoas a chegarem junto da administra\u00e7\u00e3o, fazer com que elas possam falar, porque elas precisam ser vistas e ouvidas, pois muitas vezes passamos pelas pessoas como se elas n\u00e3o existissem. E agora vamos dar voz a todos. Isso tem tudo a ver com a democracia, tem tudo a ver com a vida, tem tudo a ver com a Ouvidoria,\u201d esclarece ele.<\/p>\n<p><a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/esssaaaa-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9399 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/06\/esssaaaa-600x400.jpg\" alt=\"\" width=\"501\" height=\"334\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/esssaaaa-600x400.jpg 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/esssaaaa-1200x800.jpg 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/esssaaaa-768x512.jpg 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/esssaaaa-1536x1024.jpg 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/06\/esssaaaa-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O presidente da Ceasa-CE, Hebert Lima, ao lado dos diretores Tarc\u00edsio N\u00e9lio de Paiva, Jo\u00e3o Vianey Ramos e Jo\u00e3o Paulo Bezerra, e do ouvidor Gilberto Bastos, inaugurou nesta segunda-feira (16) o novo pr\u00e9dio da Ouvidoria e Protocolo, com a presen\u00e7a da secret\u00e1ria dos Direitos Humanos do Cear\u00e1, Socorro Fran\u00e7a, da presidente da Associa\u00e7\u00e3o dos Servidores [&hellip;]<\/p>\n","protected":false},"author":273,"featured_media":9399,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-9398","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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