{"id":8846,"date":"2025-03-18T08:57:51","date_gmt":"2025-03-18T11:57:51","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/ceasa-ce\/?p=8846"},"modified":"2025-03-18T08:58:54","modified_gmt":"2025-03-18T11:58:54","slug":"conheca-as-atribuicoes-e-como-acessar-a-ouvidoria-da-ceasa-ce","status":"publish","type":"post","link":"https:\/\/ww16.ce.gov.br\/ceasa-ce\/2025\/03\/18\/conheca-as-atribuicoes-e-como-acessar-a-ouvidoria-da-ceasa-ce\/","title":{"rendered":"Conhe\u00e7a as atribui\u00e7\u00f5es e saiba como acessar a Ouvidoria da Ceasa-CE"},"content":{"rendered":"<p><a href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/03\/Nova_logo-ouvidoria.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8847 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/87\/2025\/03\/Nova_logo-ouvidoria-600x307.png\" alt=\"\" width=\"501\" height=\"256\" srcset=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/03\/Nova_logo-ouvidoria-600x307.png 600w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/03\/Nova_logo-ouvidoria-1200x615.png 1200w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/03\/Nova_logo-ouvidoria-768x393.png 768w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/03\/Nova_logo-ouvidoria-1536x787.png 1536w, https:\/\/ww16.ce.gov.br\/ceasa-ce\/wp-content\/uploads\/sites\/34\/2025\/03\/Nova_logo-ouvidoria-2048x1049.png 2048w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/a><\/p>\n<p style=\"text-align: justify\">Mas, afinal, o que \u00e9 a Ouvidoria? Em administra\u00e7\u00e3o p\u00fablica, Ouvidoria \u00e9 o canal de comunica\u00e7\u00e3o principal entre os cidad\u00e3os e as v\u00e1rias institui\u00e7\u00f5es governamentais. Essa ferramenta permite um di\u00e1logo aberto do cidad\u00e3o com o poder p\u00fablico. Permite tamb\u00e9m o controle de qualidade dos servi\u00e7os p\u00fablicos, atrav\u00e9s das sugest\u00f5es, elogios, solicita\u00e7\u00f5es, reclama\u00e7\u00f5es e den\u00fancias recebidas da popula\u00e7\u00e3o.<\/p>\n<p>Depois de receber as manifesta\u00e7\u00f5es, a Ouvidoria faz uma an\u00e1lise delas e as encaminha para as \u00e1reas respons\u00e1veis dos org\u00e3os. Al\u00e9m disso, a partir das informa\u00e7\u00f5es trazidas pelos cidad\u00e3os, a Ouvidoria pode identificar melhorias e propor mudan\u00e7as, tal como apontar irregularidades em algum \u00f3rg\u00e3o ou entidade.<\/p>\n<p>\u00c9 por meio da Ouvidoria que qualquer cidad\u00e3o pode manifestar-se, participar e fiscalizar a administra\u00e7\u00e3o p\u00fablica, registrando sugest\u00f5es, elogios, solicita\u00e7\u00f5es, reclama\u00e7\u00f5es e den\u00fancias pensando nas melhorias das pol\u00edticas e dos servi\u00e7os p\u00fablicos.<\/p>\n<p>C<strong>omo e onde registrar uma manifesta\u00e7\u00e3o?<\/strong><\/p>\n<p>\u2013 Central de Atendimento Telef\u00f4nico: n\u00famero 155 (das 07h \u00e0s 20h, de segunda a sexta-feira)<\/p>\n<p>\u2013 Plataforma Eletr\u00f4nica: www.cearatransparente.ce.gov.br<\/p>\n<p>\u2013 E-mail: ouvidoriasetorial@cge.ce.gov.br\/ ouvidoria@ceasa-ce.com.br<\/p>\n<p>\u2013 Facebook: facebook.com\/cgeceara<\/p>\n<p>\u2013 Twitter: twitter.com\/cgeceara<\/p>\n<p>\u2013 Instagram: @cgeceara<\/p>\n<p>\u2013 Cear\u00e1 App: baixe aqui <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=br.gov.ce.cearaapp\">https:\/\/play.google.com\/store\/apps\/details?id=br.gov.ce.cearaapp<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mas, afinal, o que \u00e9 a Ouvidoria? Em administra\u00e7\u00e3o p\u00fablica, Ouvidoria \u00e9 o canal de comunica\u00e7\u00e3o principal entre os cidad\u00e3os e as v\u00e1rias institui\u00e7\u00f5es governamentais. Essa ferramenta permite um di\u00e1logo aberto do cidad\u00e3o com o poder p\u00fablico. Permite tamb\u00e9m o controle de qualidade dos servi\u00e7os p\u00fablicos, atrav\u00e9s das sugest\u00f5es, elogios, solicita\u00e7\u00f5es, reclama\u00e7\u00f5es e den\u00fancias recebidas [&hellip;]<\/p>\n","protected":false},"author":273,"featured_media":8847,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-8846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-institucional"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conhe\u00e7a as atribui\u00e7\u00f5es e saiba como acessar a Ouvidoria da Ceasa-CE - CEASA-CE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/ceasa-ce\/2025\/03\/18\/conheca-as-atribuicoes-e-como-acessar-a-ouvidoria-da-ceasa-ce\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conhe\u00e7a as atribui\u00e7\u00f5es e saiba como acessar a Ouvidoria da Ceasa-CE - CEASA-CE\" \/>\n<meta property=\"og:description\" content=\"Mas, afinal, o que \u00e9 a Ouvidoria? 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